Smith Thompson Home SecurityReviews of smiththompson.com

My husband and I were stuck in a 5 year contract with Guardian Protection and were paying $42.99 per month so we were excited to finally sign up with Smith Thompson for under $17.00 per month with no contract. We were able to easily schedule the appt. The installer was prompt and finished his work in 15 minutes. He answered all our questions and provided the outdoor signs and stickers. The customer service was exceptional and we're extremely happy with the service. This is definitely who we should have gone with in the first place. We highly recommend this company to everyone.

I am amazed at how great the customer service has been and the very reasonable price. (Way less price than any other alarm companie that I have experience with) I installed and serviced fire/burg alarm systems for a major retail company so I know a lot about alarm systems. All the questions I asked of the technician were answered in a VERY intelligent manor. Some of the major alarm companies have a tendency to get very short with you when asking questions or questioning what they are doing. My experience with the Smith Thompson technician was far from that . I am extremely satisfied with Smith Thompson and am happy to recommend them to anyone needing an alarm system or monitoring.

Working with Smith Thompson was VERY easy! I called them to get pricing and they never tried to sell me anything or pressure me into buying extras. When they came out to do the hookup he was very fast and friendly and again, he didn't try to sell me any additional equipment! VERY big plus over ADT who was CONSTANTLY trying to get me to buy their Pulse package!

Friendly and helpful staff made the installation a breeze! The system is easy to use and we could not be more pleased with the affordable price.

We are very happy with Smith Thompson. It is nice to feel secure and at such a great price! We would recommend this company to anyone.

A friend told me about Smith and Thompson...it was $19.95 a month. I was paying $35.82 a month so I decided to switch. The equipment I already had worked and everything is just the same as it was. The only exception is I'm paying almost half and even received one month free when I paid the year in advance. I was skeptical at first but so glad I made the switch. There is just no reason to throw good money away for the same service you can get elsewhere. Thanks so much!!!

Smiththompson was great. The install and setup was easy and everything works seamlessly. Great product, great service and most important great people.

We switched recently from another security company and Smith Thompson made the change easy. The person I contacted laid out all of the options and prices so I knew ahead of time how much I would pay for service and how much the installation would cost. The guy who came out to do the install was polite and patient with my questions. He showed up on time and was very professional.