System errorReviews of smithandsonschimney.com

I booked an appointment with Smith and Sons Chimney Service for their $79 dryer vent clean out. My dryer duct goes through the wall from my dryer to the outside (a very short distance). From the time my doorbell rang by the duct cleaning guy arriving, to him pulling out of my driveway was 30 min. That’s how long he was here. The approximate 4ft length sleeve that he replaced for my 8ft dryer sleeve (that Home Depot has for around $20) was $220? This is what I’m assuming because he charged my credit card $324.75 with tax. I understand a little profit needs to be made on the sleeve but a $200 profit? I think this job was extremely expensive for what it was advertised for and what was done.

Do not use this company. They came in an unmarked car, did not wear uniform, did not cover flooring around fireplace or anything else for this matter. They left the room full of soot, left a pile of ashes in the fireplace. They are an absolute scam. Horrific customer service. We should have never paid for this.

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Scam. Just want to sell other services. And wanted $800 to sweep chimney.

Some guy alleging to work for this company in an unmarked truck showed up for five seconds, didn’t do any diagnostics on our pellet stove. Instead, he said the company doesn’t replace parts in the winter time and handed us a fake written quote for $8,000 to just replace the pellet stove. Jerk-offs..

This company is a total scam. Shame on me for not doing more research! I was charged $800 to clean 2 wood burning fireplaces. The two techs spent about half hour cleaning them. Very disappointed!!!

This company is a huge scam. You can’t even leave a really review on their website. Came in an unmarked vehicle, street clothes, and knowledgeable staff.

Smith and Sons Chimney do not guarantee their work. Their technician Ameer did maintenance services on my gas fireplace. My plot light stopped working again and I called this company to tell them about my plot light has stopped working. They did not do a fellow up call after I spoke to them regarding this problem . My name is Norvella Goffney and I am very upset that my fireplace still is not working after I paid them $179.