Smile Generation helps you understand how oral health connects to overall well-being and find trusted care in your community. Our offices combine modern, advanced care with compassionate service, so you feel confident at every visit.
Smile Generation (smilegeneration.com) has 74 customer reviews on Five Star Index, with an average rating of 1.4 out of 5.
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rey ruth de J.
Arriving early for a scheduled appointment / surgery, and after checking in and paying for the service, they made us wait in their lobby for over 45 minutes before being taken for surgery. This show how unprepared they are for us. When I asked why, their response was unapologetic.
Colleen L.
Totally ridiculous, never received my reminder email. Definitely got one for being late. Pay way above the monthly payment. Have not ever been late. Called to get refunded, she said as a one time courtesy, they would give me $15. What the hell is with that. I’ve never had a credit card do this, EVER. Do not trust Smiles Credit card. Besides the fact I got taken by the dentist and charged my insurance, without my permission.
Holein
What people are saying here about how bad Smile Generation are all true!! Yes, they have up to 50% discount on services only after they double the original price. ie crown discount price is $1,500 from original price of $2,500 ! No dentist has the 'original price' that high which totally negates the discount. DUH... We are not that stupid SG !
James G.
Predatory. Whereas most websites are easy to make auto payments, theirs was horribly difficult to navigate. Don’t make mistakes or they will find ways to take more money from you.
Iris A.
If I could give this card service a 0 star I would. Worst card ever, their late fees are ridiculous they do not care if you paid off your balance and were late a day on doing so and charge $52 just for it and won’t credit any money back … insane!
Luisa Fernanda Caraballo B.
Their promotions system is definitely bad, as well as the communication with customers. I had the worst experience of my life with a credit service, I am desperate to finish the payments to cancel this card. Despite having paid monthly, WITHOUT FAULT, well over double the minimum payment, I was charged over TWO THO THOUSAND DOLLARS IN INTEREST!!!!!. THE EXPLANATION: The money that is deposited monthly, is distributed among the active promotions instead of assigning the money directly to the promotion that is going to expire, which means that you never get to pay the expiring promotion, resulting in a case like mine. In order for the money to be allocated specifically to the promotion you want, you must call SPECIFICALLY THE DAY YOUR MONTH IS EXPIRED BEFORE 5PM and this way the money is distributed as you want based on the expirations of promotions. I would not recommend this credit service EVER!!!! And I will do my best to make this message as viral as I can.
Deborah
This company has terrible statement/payment/record keeping. Also their collection process is so old school from the 90s. Such as, they will constantly make threatening harrassing calls where the mistake was on them. They will screw up your credit if you don't stay behind them.
Carla B.
Never apply for this credit card I had to use it to get my son's teeth done back when I was making minimum wage. The interest rate is 39.99% and we have been making payments on a bill for over 5 years that was originally about $2,000. I called to try to work something out because after 5-6 years of payments that bill should be well overpaid. The amount owed is still $1400 after all that time. This company obviously takes advantage of people who are not financially literate. The minimum payment is less than the interest so if you don't know any better they will cheat you out of way more money.
