Smile GenerationReviews of smilegeneration.com

They have no grace period and charge a $41 late fee whenever your payment is a day or two late. Worst finance company I've ever dealt with

DO NOT GO TO THIS COMPANY!!!! They will charge the you over 1k in interest if you are late on promotional plan payments !!! SMH!!!!

Smile Generation, not only charges you an astonishing 30 + % on your balance due but, on top of that will charge $2.99 to send you a paper statement in the mail. Read the small print......

They up the interest rate with each subsequent deferred interest payment plan, and then apply payments to the newer plans instead of the older ones so the older ones run out and they can charge the predatory accrued interest. They make it almost impossible to change where your payments apply. You have to call after your billing cycle ends but before the new month and most of the regular people working there pretend they cant help so you have to ask for a supervisor anyway. Takes a few hours each time. If you have other options I would suggest taking them. If you have to use them, dont give up on calling to change where your payments apply, just ask to speak to a supervisor. Im sorry if youre stuck with them. Just keep an eye on where they apply your payments. Good luck.

The bank has extreme and punitive late fees that are far beyond what other more reputable banks charge. If you can avoid them, please do.

If fraud had a name it would be smile generation wt there fee and these dental places offering the smile generation service beware of deferred fee which I was never educated about since they force u to do paperless billing since they wanna charge $5 monthly just so you can get a paper bill. To than BOOM surprise you wt a deferred intrest of $700-800 smh this company is shameful to say the least there customer service horrible I got hung up on and the workers are just as miserable as this company. DO NOT USE SMILE GENERATION OR ANY DENTIST PROVIDER THAT USES THEM!

If i could give a negative review, i would. I called for my moms interest charge of 4421 for missing the deadline promotional payment. My mom set up an auto pay thinking she is paying the exact amout to payoff the balance. They only deduct the minimum so she ended not paying the full amount and paying for the interest plus the rest of the balance which total amount to 7,082. She already paid 4 248 for the 2 years. Imagine the charges they are asking patients. It is a scam. Do not use this system of payment. This institution should be shut down and sued.

A BA-JILLION ZEROS. I had a TERRIBLE, AWFUL experience at EASTLAKE MODERN DENTISTRY, under THE SMILE GENERATION AND WOULD NOT RECOMMEND THIS DENTIST OFFICE. When EASTLAKE MODERN DENTISTRY makes mistakes, they WILL NOT REFUND MONEY UNDER ANY CIRCUMSTANCES. Just "I'm sorry". Dental services ARE NOT CHEAP, so "I'm sorry" doesn't cut it. I paid $2,000 for a bridge that now has issues. I also paid $500 for teeth-whitening and promised whitening trays in 2 weeks. I didn't get whitening trays until 4 months later. By then, no evidence at all I had my teeth whitened. I called to speak with the person in charge of the entire office. Office Manager Ashley Padilla said she is in charge of office, and there is no one she reports to. I told Ashley Padilla: Everybody who works reports to someone and that I don't want to talk to you. I want to talk to your boss. At that second, Ashley Padilla hung up in my face. Blatant disregard for consequences and her deportment. So I posted a Google review. I got a response from someone impersonating the owner of Eastlake Modern Dentistry, and this person left a phone number for me to call. Turns out the phone number was to the office, not to the owner. Like I wouldn't follow up? Of course I followed up. Handy work of Office Manager Ashley Padilla tracking social media for Eastlake Modern Dentistry and impersonating the owner to silence my review. MANAGEMENT AT SMILE GENERATION AND AT EASTLAKE MODERN DENTISTRY -- CHECK IN AND KNOW WHAT YOUR STAFF IS DOING. I REQUEST IMMEDIATE FULL REFUND OF MY $2500 back on my all credit cards FOR UNBECOMING CONDUCT AND UNCLEAN HANDS. Posting and posing to be the owner is unethical, dishonest, without integrity. VERY BRAZEN AND ARROGANT with the mindset that I will get away with this. I invite THE SMILE GENERATION to go read the review I posted on Google Reviews and the response.