Teeth whitening products passionately engineered to perfection. Backed by science...from dental lab to your door. Finally, the perfect teeth whitening system for everyone.
Smile Brilliant (smilebrilliant.com) has 27 customer reviews on Five Star Index, with an average rating of 2.0 out of 5.
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LD
Beware! Shipping takes ages. I still have not received the kit that I ordered weeks ago. Radio silence from customer support after several attempts to get them to help me. I'm about to move, and fear I may have just wasted $180. You're better off just going to the dentist and paying for professional whitening.
Liars, nut jobs, and fake P.
First, they tell you to mix the 2 night guard impression material for 60 secs. Do that, and it's so hard you won't get an impression. Say something to smile brilliant, and they'll lie and say they never had that problem. Then, I take two pictures and send to them before shipping, and they say everything is great, ship them. Then, when they receive them, they say it won't work because the wisdom tooth will not fit inside of the tray they send out. F*** this place, go to your f***ing dentist and pay what they really cost if you don't want to f*** with lying cock gobblers that take your money and waste your f****** time
Linda
I ordered a water flosser that simply does not work, and simply needed a replacement one. Their customer service is horrible!" I have left my name n phone number and even attempted to chat on line (May 23, 24,27 and 31) but no agents are online at this time n no one is returning calls, and Ive tried for two weeks!! As a GEHA member, I deserve better service than this!! So if you're looking to purchase from this company, save your money, you won't receive quality service, spend your hard earned money elsewhere!!
J.C.
I ordered a molded night guard as the one I got from my dentist (for like $400) had worn out. Took a few tries to get the impression right, but I checked with them via emailed pictures on each try, and got some feedback on what I needed to do differently. They ended up having to send more putty for me, but on the third try I got it. The mouth guard fits great and the material is much more low profile than the dentist used, however it also seems to be holding up better. Very satisfied!
Rami S.
Awful product. Received and product is way too tight. After asking them to fix it, they simply responded back asking me to send it back at my cost of shipping to receive a refund. They simply could have offered to remake them instead of wasting everyone's time.
L. D.
I purchased a CariPro cordless water flosser from Smile Brilliant Feb 2024. The product was as advertised and I love it! It came with 4 tips one of which didn't work, probably a manufacturing defect as it was clogged somehow. Smile Brilliant sent me replacement tips at no cost to me and didn't require me to send back the defective tip. All my transactions with them were timely and very pleasant. I would recommend them for your dental cleaning needs
Pessimist
I was able to get a discount on a grind guard from this company through my insurance, so since my old guard from the dentist is almost gnawed through I figured I'd give it a shot. Shipping and everything wasn't too bad for me, the whole process took about a month. When I did get the guard I knew as soon as I took it out of the package it wasn't going to work. It's soft and flimsy (and I bit through the hard one the dentist gave me). Putting it in my mouth. The flimsy plastic was too thick and it kept falling off my teeth. I figured I'd try it at least 1 night just in case it surprised me. When I woke up in the morning my teeth and mouth hurt really bad. I went ahead and utilized their money back guarantee and requested a refund. They said they wanted me to send the mouth guard back (why? Idk becuase gross) AND I would need to package and ship it. No shipping label, even a shipping label that I would have to pay for. Just send it here. Very minimal directions and customer support was less than helpful when I asked clarifying questions. I guess now I know to never use this company again.. Extremely disappointed.
Matthew O.
I ordered a set of 4 ULTRA-DURABLE NIGHT GUARDS and the tray was too narrow for my mouth. I requested a wider tray and while they sent a new tray within a week, it was the same tray I received in the original order. After asking for a refund and offering to ship the order(s) back, they asked that I ship them back (I would have to pay for shipping). If you don't know what width your mouth is or suspect that you have a wider than normal mouth, don't go with Smile Brilliant.
