Smile Boutique NY is dedicated to creating beautiful, confident smiles with our custom dental solutions. As a trusted provider of high-quality, at-home dental appliances, we offer a wide range of products including flexible partial dentures, snap-on veneers, and night guards. With a commitment to exceptional craftsmanship and customer satisfaction, we make it easy and affordable to achieve the smile you’ve always wanted.
Smile Boutique NY (smileboutiqueny.com) has 253 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
Also known as
smileboutiqueny.com
Website
smileboutiqueny.com
Category
Salons & Clinics
Location
Brooklyn, New York
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 63% of reviews.
Latest
Most recent review: October 2026.
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Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
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I got my flipper quickly. They walked me through making one of my impressions via a video call. When I had a question later, they actually called me back the next day, as promised. Because it's hard to match your teeth online with a picture of your teeth next to the color wheel, the color of the flipper didn't match my teeth very well, but I can live with it. What matters more is that the flipper is very comfortable and looks natural. I'm happy with my purchase and the service. Positive experience overall.
Response from Smile Boutique NYJun 26, 2026
Thank you!
RA
Rae
Get It!!!!!
Omg. I’m such a different person. I was without my front tooth for about 8 months. I was so sad ,in addition without my smile . I had to wait on my dentist for my partials which was taking so long for the process. Eventually, I’m always on the internet, and I bumped into SmileBoutique. Was a bit hesitant then I said to myself I’m gonna try it. Long story short, I made the purchase. When it came I was in awe. “Why did I wait so long to do this?” It came and it fits perfectly. At first it was a bit snug but now I got my smile back. So very thankful for my appliance. Think I gotta order a back up, just in case but I’m very very cautious. If you’re thinking of doing it, , it’s a YES for me. You won’t be disappointed.
Response from Smile Boutique NYJun 26, 2026
Thank you!
LP
Lucila Ponce de L.
I m missing a front tooth
I m missing a front tooth, I had to send back 3 times, it's looks good but it still moves and doesn't stay in place when I eat.
Response from Smile Boutique NYJun 25, 2026
Hi Lucila,
Thank you for sharing your feedback. We are so sorry to hear that you are still experiencing issues with the fit, especially after sending it back three times. We completely understand your frustration, and we truly appreciate your patience throughout this process.
While we are glad to hear that it looks good, it absolutely needs to be comfortable and secure for you to wear—especially when eating. We want you to know that we are fully committed to making this right for you. Please reach out to our team directly so we can personally review your case and find a lasting solution:
Phone: (347) 630-5474
Email: [email protected]
We want you to love your smile and feel completely confident in it, so please get in touch with us at your earliest convenience.
Best regards,
The Smile Boutique NY Team
CN
City N.
Broke the first time i tried to put it…
Broke the first time i tried to put it on so wasnt able even see if it fit
Response from Smile Boutique NYJun 24, 2026
Hello,
We are so sorry to hear that your item broke on the first use! That is definitely not the experience we want you to have, and we understand your frustration.
Because your review doesn't include a name or order details, we cannot locate your order in our system and are unable to contact you directly to resolve this. We would love the opportunity to make things right for you.
Please reach out to our team directly so we can assist you with a replacement or solution:
Phone: (347) 630-5474
Email: [email protected]
We look forward to hearing from you and helping you fix this!
BR
Bc R.
Excellent fit
Excellent fit. Great customer service. I've had them respond in less then 10 minutes never more than 24hr
Response from Smile Boutique NYJun 24, 2026
Thank you!
JW
Jessica W.
My experience with SmileBoutique NY was very positive.
My experience with SmileBoutique NY was a very positive one. The fitting process was simple and came with easy to understand instructions. The prices from start to finish took exactly 2 two weeks. My appliance even feels and looks better than the one I got from the dentist office (for $800). The one from the dentist had smaller teeth and fit tightly around my anchor teeth until broken in. I’m 100% satisfied with my purchase.
Response from Smile Boutique NYJun 19, 2026
Thank you Jessica!
AM
amy
Inconsistent fit from same impression
This is my second set of partials. The first order fit perfectly after some adjustments. The second set has been sent back for adjustment twice and I still can't wear them because they dont fit correctly. They fit very differently from the first set. Not sure why as they were made from the same impressions within less than a year. (self adjustments had no impact on the fit, as they were not fitting correctly from the start)
Response from Smile Boutique NYJun 19, 2026
Hi Amy,
Thank you for taking the time to share your experience. We are genuinely sorry to hear about the frustration you’ve faced with the fit of your second set of partials, especially since your first order fit so beautifully after initial adjustments.
We always strive for perfect precision, but we do want to address a critical factor regarding this specific order. Our records show that this appliance was self-adjusted at home, which our specialists previously reached out to advise against.
We completely understand the urge to tweak things for comfort, but here is why we have a strict policy against self-adjustments:
Altered Dimensions: Even minor changes made at home alter the structural integrity of the appliance.
Lab Misalignment: Once an appliance is modified outside of our controlled lab environment, it no longer matches your original impressions. This makes it nearly impossible for our technicians to accurately calibrate further adjustments.
Natural Shifting: Even within a year, teeth and gums can experience micro-shifts, meaning a brand-new appliance may sit differently than one you've already broken in.
Our Priority: We want you to have a comfortable, functional smile, but we have to ensure it is done safely and accurately.
Because self-modification goes against our quality guidelines, standard adjustments are no longer effective. However, we want to see how we can help you get things back on track. Please reach out to our management team directly at [email protected] or dial us on 347-630-5474 so we can discuss the best possible next steps for your situation.
Warmly,
The Smile Boutique NY Team
19
1964
I absolutely love my new appliance!
I absolutely love my new appliance!! I highly recommend them for everyone!You cant tell any difference!!
