Smile Boutique NYReviews of smileboutiqueny.com

Response from Smile Boutique NYOct 1, 2026

Hi Tracey, Thank you for sharing your honest feedback with us. We’re glad to hear that you love how natural your new tooth looks and that the initial fit issues were resolved! However, we are truly sorry to learn that you’re experiencing soreness and pain when eating. Discomfort while eating usually means the bite alignment or pressure points need a minor fine-tuning. Because your comfort and well-being are our top priorities, we recommend giving your mouth a short break—especially during meals—until we can adjust the fit for you. You shouldn’t have to push through pain to wear your smile. We want to make sure you can wear and eat with your tooth comfortably. Please reach out directly to our support team at [email protected]/347-630-54-74 or reply to your previous order email, referencing your order number. We will prioritize getting this reviewed and adjusted for you as quickly as possible so it feels just as good as it looks. Warm regards, Smile Boutique NY Customer Care Team

Response from Smile Boutique NYSep 3, 2026

Hi Jasmine—thank you for updating your review with order #9113! We just sent an email directly to [email protected] with instructions on how we can get those adjusted for a proper bite at no extra cost to you. Check your inbox so we can get this sorted out!

Response from Smile Boutique NYJun 30, 2026

Hi Kelly, Thank you for sharing your feedback with us! We are so glad to hear that the process was fast and easy, and that the fit is comfortable and secure for you. However, we completely understand your disappointment regarding the color. Your replacement tooth should match your naturally white teeth perfectly so you can wear it with total confidence. The good news is that you are still within your free adjustment period, and we would love to get you a replacement tooth in the correct, brighter shade. We are really waiting for you to contact us so we can review your original order and arrange for a shade that matches your smile seamlessly. Please reach out to our team directly: Phone: (347) 630-5474 Email: [email protected] We look forward to hearing from you and helping you get that perfect match! Best regards, The Smile Boutique NY Team

Response from Smile Boutique NYJun 25, 2026

Hi Lucila, Thank you for sharing your feedback. We are so sorry to hear that you are still experiencing issues with the fit, especially after sending it back three times. We completely understand your frustration, and we truly appreciate your patience throughout this process. While we are glad to hear that it looks good, it absolutely needs to be comfortable and secure for you to wear—especially when eating. We want you to know that we are fully committed to making this right for you. Please reach out to our team directly so we can personally review your case and find a lasting solution: Phone: (347) 630-5474 Email: [email protected] We want you to love your smile and feel completely confident in it, so please get in touch with us at your earliest convenience. Best regards, The Smile Boutique NY Team

Response from Smile Boutique NYMay 28, 2026

Hi Wendy, Thank you for sharing your feedback! We're sorry to hear that your appliance isn't feeling quite as comfortable as you'd like. Custom dental appliances can definitely take a little getting used to during the first week or two as your mouth adapts to the new fit. However, it definitely shouldn't be persistently uncomfortable! Here is how we can help make this right: Give it a short break-in period: If you just started wearing it, it sometimes takes a few days for your bite to settle in. Let us check the fit: If it feels physically sharp or completely off, our support team can review your case and guide you through minor adjustments or potential solutions. Please reach out to us directly at [Insert Support Email/Phone Number] with your order details. We want to make sure you get a perfect, comfortable fit! Best regards, The Smile Boutique NY Team

Response from Smile Boutique NYApr 10, 2026

Hi John, Thank you for your feedback—we’re really sorry to hear that your appliance didn’t fit comfortably right out of the box. We never recommend modifying the appliance yourself with tools like a Dremel, as this can affect both the fit and durability. Our team offers free adjustments specifically to avoid situations like this and to ensure you get a comfortable, precise fit without any risk of damage. We’d still love the opportunity to make this right for you. Please reach out to us directly, and we’ll be happy to guide you through the adjustment process or provide a solution to improve your fit. Your comfort and satisfaction are very important to us, and we’re here to help every step of the way. Best regards, Smile Boutique NY Team

Response from Smile Boutique NYSep 4, 2024

We're sorry to hear that your partial isn't fitting as expected. At Smile Boutique NY, we're committed to ensuring that every one of our patients wears their smile with comfort and confidence. It's not uncommon for partials to need adjustments to achieve the perfect fit. While our technicians craft each partial with precision based on your impressions, the fit in your mouth can sometimes feel different than it does on the model. Your satisfaction is our top priority. If your partial isn’t fitting comfortably, we’re happy to adjust it for you at no additional cost. Our team is dedicated to working with you until your partial feels just right. Please contact us directly so we can arrange to address this issue at your earliest convenience.