SmileactivesReviews of smileactives.com

Response from SmileactivesSep 3, 2026

We're sorry to hear about your experience, Bobby. We never want customers to feel surprised or frustrated by their order experience. We appreciate you bringing this feedback to our attention and will share it with the appropriate team for review. Our Customer Care team would be happy to review your account, explain the billing details, and assist with any changes needed. Kindly contact us at 1-800-207-8952, available from 7:00 AM to 10:00 PM daily, so we can help you directly.

Response from SmileactivesSep 3, 2026

Your feedback truly made our day, Mike! We’re delighted to hear that you’re already noticing your teeth looking whiter. Consistency is key, for the best results, be sure to use the recommended amount of gel twice daily and brush for a full 2 minutes each time. Thank you for choosing Smileactives and allowing us to be part of your smile care journey!

Response from SmileactivesSep 2, 2026

Thank you for sharing this, Gina. We’re glad to hear that you found the product effective, but your comfort and well-being are important to us. We recommend that you discontinue use of the product immediately, if you have not done so already. Our Customer Care team would be happy to help and discuss your experience further. Kindly contact us at 1-800-207-8952, available from 7:00 AM to 10:00 PM daily, so we can help you directly.

Response from SmileactivesSep 2, 2026

We're sorry to hear that Smileactives didn't deliver the results you were hoping for, Terren, and appreciate you taking the time to share your feedback. Results can vary from person to person, and consistent use is important to achieve the best possible outcome. Please reach out to our Customer Care team at 1-888-352-0722, available daily from 7:00 AM to 10:00 PM EST, so we can review your account and discuss the options available to help resolve this for you.

Response from SmileactivesSep 2, 2026

We’re so happy to hear about your positive experience, Naomi! Thank you for recognizing our Customer Care team—we’re always here to support you. Thank you for choosing Smileactives!

Response from SmileactivesSep 1, 2026

Thank you for sharing your experience, Doug. We’re delighted to hear you’re already noticing improvement. Whitening results can vary based on individual smile conditions and consistency of use, and it’s normal for whitening to be a gradual process. To help maintain your best results, be sure to use the product exactly as directed—apply the recommended amount of gel, brush for the full 2 minutes, and use it twice daily. If you have any questions or need further assistance, feel free to contact us at 1‑800‑207‑8952. We’re available daily from 7:00 AM to 10:00 PM to help you directly.

Response from SmileactivesSep 1, 2026

Thank you for sharing your experience with us, Laurie. We’re sorry to hear that Smileactives didn’t meet your expectations. Whitening results can vary based on individual smile conditions and consistency of use, and it’s normal for whitening to be a gradual process. To help maintain your best results, be sure to use the product exactly as directed—apply the recommended amount of gel, brush for the full 2 minutes, and use it twice daily. We’ve confirmed that your account was successfully canceled as of 09/01/2026. If you still have any concerns or would like additional support, our team would appreciate the opportunity to learn more about your experience and assist you further. Please feel free to reach us at 1‑800‑207‑8952. We’re available daily from 7:00 AM to 10:00 PM to help you directly.

Response from SmileactivesSep 1, 2026

Thank you for sharing your feedback, Allan. We’re sorry that the packaging and product size you received did not match what you expected based on our television advertisement. We would like to clarify that the product size is accurately stated in the product description. The Pro Whitening Gel is listed as 1 oz and provides up to 60 treatments. Please note that product images are intended to provide a visual representation of the items and may not always accurately reflect their actual size or scale when viewed online. We appreciate your feedback and are happy to assist with any additional questions or concerns. Kindly contact us at 1-800-207-8952, available from 7:00 AM to 10:00 PM daily, so we can help you directly.