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Smileactives (smileactives.com) has 1,940 customer reviews on Five Star Index, with an average rating of 2.3 out of 5.
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Major H.
I don’t want this product anymore! Can’t log in to discontinue the subscription! Going to stop through my cc company.
Response from SmileactivesOct 2, 2026
Major, your cancellation request has been completed as of 10/2/2026. A confirmation email will be sent shortly with an overview of your canceled account and cancellation details for your records. Thank you for choosing Smileactives and allowing us to be part of your smile care journey.
Bonnie F.
Smile Active follows the schedule for delivery and payments as directed.
Response from SmileactivesOct 6, 2026
We love hearing this, Bonnie! We're glad to hear that your order schedule and billing have been processing smoothly as planned. We appreciate you being part of the Smileactives community!
Alberta C.
I’ve been using Smile active for awhile. It has given me confidence smiling better than before. Drinking coffee through the years has stained the enamel on my teeth somewhat but with this product, it had helped me lighten my teeth which I’m very happy to say. Thank you Smile active.
Response from SmileactivesOct 6, 2026
What a wonderful experience to hear about, Alberta! We're thrilled to know that our formula has helped lift away those beverage discoloration spots and that you feel confident in your smile. Thank you for choosing Smileactives as part of your smile care journey!
Linda M.
Good product, delivered on time.
Response from SmileactivesOct 6, 2026
We love hearing this, Linda! We're happy to know that your order arrived right when expected and that you are enjoying our product. We appreciate you being part of the Smileactives community!
CHERRY/CHARLOTTE S.
tHE RESULTS ARE FANTASTIC BUT AUTO SHIP IS TOO FREQUENT. i BRUSH 2 TO 3 TIMES DAILY BND I AM A COUPLE OF TUBES AHEAD.
Response from SmileactivesOct 6, 2026
Thank you for your feedback, Charlotte! We're delighted to hear you're seeing great results, and we appreciate your input on delivery timing and your current supply. Please remember you are always in total control of your account and can easily adjust your shipment frequency to fit your routine. If you ever want guidance on setting your delivery dates or helpful routine recommendations, our Customer Care team is always here for you. Kindly contact us at 1‑800‑207‑8952, available daily from 7:00 AM to 10:00 PM EST, so we can assist you directly.
Becky C.
I have tryed and tryed to cancel this product from being delivered to me over and over Idid not ask for this to be autoshipped!!when I try to get back into my account it states it sent me a link to get in however I do not receive any email !!
Response from SmileactivesOct 2, 2026
We’re sorry to hear about your experience and concerns regarding Smileactives subscription details, shipments, and billing, Becky. We never want customers to feel surprised by their order experience. We appreciate you bringing this feedback forward and will share it with the appropriate team for review. for further assistance, please contact our Smile Expert team at 1-800-207-8952. We're available daily from 7:00 AM to 10:00 PM ET and would be happy to assist you directly.
Richard J.
The product arrived quickly and the packaging of the product is great. Easy to stand upright on my sink top and very easy to appy to my toothbrush!
Response from SmileactivesOct 6, 2026
We love hearing experiences like yours, Richard! We are so glad to hear that your shipment got to you so fast and that you love how convenient our bottle is to store and use at brushing time. We appreciate you choosing Smileactives as part of your smile care journey!
Jan G.
Smileactives is convenient and easy to work with. My teeth whitening experience was on a scale of 1 to 5 a 2.5. Some what disappointing.
Response from SmileactivesOct 6, 2026
Thank you for letting us know the product is simple to use, Jan, though we're so sorry to hear your progress wasn't as strong as you hoped. Because everyone's teeth and daily habits are unique, results can vary. To help get the best outcome, we suggest placing the recommended gel amount on your brush twice a day and brushing for two full minutes each session. Our Customer Care team is always here to help with tips and guidance. Kindly contact us at 1‑800‑207‑8952, available daily from 7:00 AM to 10:00 PM EST, so we can assist you directly.
