SmileactivesReviews of smileactives.com

This company is sketchy. I did not sign up for a subscription, but apparently they decided I needed one. I keep getting the products and keep getting money taken out of my account. I have canceled it twice and requested a refund and keep getting the runaround. The product does not work very well and I do not recommend this to anyone.

Very deceptive practices. Don’t order because you are automatically placed in an ongoing membership. They bill you 60+ dollars each month. I got an unexpected charge to my credit card. So I called SmileActives and was told that I was enrolled in a membership of which I was unaware. I ask for a refund and cancellation of this membership. The customer service agent refused a refund but kept putting me on hold and coming back with the same answer. I could not be refunded my money. So frustrating and disappointing in the way this company works.

Product is not impressive and customer service is terrible. One can NOT access their subscription online. I have now called four times to cancel my subscription but they keep charging my credit card and I'm not even receiving any product in the mail. Customer service representatives are extremely hard to understand and each call is 20min+. Total scam of a company.

The product has an unpleasant hydrogen peroxide taste and does not produce effective results. Not a bit of a difference in whitening my teeth. Difficult to cancel subscription and continue to auto-bill and auto-ship. DO NOT EVER BUY THIS PRODUCT! If you do, you are sure to regret it.

Deceptive business practices. I was charged for a subscription I never signed up for after what appeared to be a one-time purchase. Customer trust clearly isn’t a priority here. I would not recommend this company to anyone.

This product is trash, doesn't work and they sign you up for a unauthorized subscription and then do not send you back the shipping cost when you refund it and you have to pay to ship it back. By the time you get your refund minus shipping it is half the money spent

I have no contract or emails regarding continuous payments but the keep charging my credit card and will not remove my credit card for future payments because owe future payments. But they will not tell me what the payments are for (totaling at least $191 now over my initial order, with no new product in hand yet).

This company is a scam.All the previous reviews from other people are actually true,same thing happened to me,steer away from this shady company.They are still billing me after i have a cancellation number,how stupid is this