SmileactivesReviews of smileactives.com

I really should have read the reviews first. First of all, my teeth do not look whiter. The worst part is the customer service. The next shipment was automatically sent out very soon after I received the first shipment. When I texted with an agent to delay the shipment, they said it was already on it way. I could return it and I would be refunded for the product minus the shipping. Plus I had to pay for the shipping to return it. They charged my card $48. I paid $6 to ship it back. They refunded me $32. I am out $22 for something that didn't work. Please do not buy from this company.

I bought their products and found it virtually impossible to cancel my membership/subscription! I tried calling, website and virtual chat. This company is a joke!

Scam! Repeatedly charged my banking account month after month eventhough I canceled my subscription months ago. I have not received any product for months, but the keep taking money from my account every month. SCAM!

Keep sending you product. difficult to cancel, keeps going . Does not stop! Do not use it. Does not work better than over the counter whitening.

Smileactives teeth whitening gel Revue: A TOTAL MARKETING GRIFT-SCAM. I drink coffee in the morning and so can use a good teeth whitening product. So I decided to try Smileactives. I ordered it on January 4th 2026 and my card was billed a few days later. I received it about a week later. I’ve been using it as directed twice daily since but have seen little improvement in the color of my teeth. Together with the dab of toothpaste, it cleans very well. And the elect brush works fine. But my teeth do not seem to be getting any whiter after over a month. I will continue for another month to see if it works. As for their online presence, the website is primarily focused on sales and hyping the products. It’s not clear up front at all. But after recieving your order, eventually you learn that they automatically send unsolicited products (a large gell bottle and 3 tooth brush ends that you yourself have no idea they are setting you up with) and bill your credit card automatically and monthly, or longer if you take issue with them, but the kicker is, there is no way on the website to end the orders. Additionally, you don’t even have to set up an account for them to scam you in this way. All you have to do is place an order. When I placed an order, at a discount (bait) there was no mention of an ongoing contract. I was misled to believe it was a regular business, and that I myself would re-order if I liked the product and wanted to continue, or at least given than option to do so. But Noooooooo. To my surprise, upon receiving an order a month later, large size amount and extra tooth brush ends, I contacted customer service on the phone to ask why I had received extra stuff when I had not ordered any. The customer support woman was friendly enough, but was obviously reading from a script that used HIGH PRESSURE SALES TACTICS. I had to emphasize to her repeatedly in no uncertain terms that I did not want monthly shipments of this stuff. Instead of just telling the truth, or asking me if I wanted to cancel, or stating the truth that there is no way to cancel online, and that the company she works for is a total marketing scam, the woman tried her best to follow the script, apparently. She kept beating around the bush, trying to get me to buy into them moving out the delivery date of the next shipment (that I never ordered and did not want in the first place). Infuriating! I had to tell her this 3 or 4 times before she LIED and said verbally that the ongoing shipments would end. After the call I received an email from the company saying the shipment had been moved out to August. I went back to the website, poked around in it for about a half hour and confirmed THERE IS NO WAY TO CANCEL YOUR ORDER. SO YEAH, TOTAL SCAM. And the web design is awful as well. It’s too bad. Because the business could have chosen to be honest and try to provide a positive experience for their costumers. The product does contain hydrogen peroxide, but seemingly not enough to do any good in the business of teeth whitening.(They must be taking their Qs from Donald Trump, the grifter in chief).

I dont like to do this kind of thing but I need to alert to other customers about this company. I bought the offer buy one dental cream I get another free. I paid I received the product. Never subscribe because it was a gift t to someone else. They sent me another brush (set of 3) i bought it was part of the offer and I never watched that! But today 2/19/26 i realized they been charging me $47.24 since October and I only received 2 orders and when I called they says they cancel the subscription letting me talking by myself on the phone because I never heard anyone on the other side. I received an email with the confirmation of the cancelation and that I still own another $94.22. This is ridiculous and scam and please never do business with companies like this one. Be careful.

SCAM! A subscription that you don't sign up for and continues to charge you AFTER CANCELLATION!

initially customer service seemed ok but this company practices offering a deal for a single order and in VERY fine print says after 1 month they will start your recurring subscription service. You get NO email notifying when the subscription shipment goes out so I found this out from a charge on my credit card and when I called they said they did not have to notify when these shipments go out. I would NOT purchase from this company and wish I had been more diligent before I ever purchased the single order. The product doesn't seem to be working great either and is not pleasant on my lips if I follow directions.