Amazon.comReviews of smile.amazon.com

Products are often defective, website is poorly designed, search is astonishingly unhelpful, and company engages in unethical business practices.

I have been a prime customer for over 8 years now and their customer service has totally gone downhill. The delivery dates are never guaranteed and items arrive much later than expected. So why am I paying 100+ every year for a prime membership that doesn't even give me the benefits described? I have spoken to customer service countless times and they try to keep me as a prime customer by apologizing and offering me a promotional discount. How about improving your service?? They always give temporary solutions. I will be cancelling my prime membership and be using another service instead.

The service they provide is not that horrible, but knowing the fact that humans are overworking and degrading their health for minimum wage is unacceptable!

ALLOWS GPU scalpers, allows people to sell items that break in less the 30 days and not refund your money.... Removes negative reviews portraying the real condition of an item.. Amazon is turning to a trash service to not buy prime do not support this company.

During checkout (even before completing my order/purchase) my account got suspended. Apparently there was suspicious activity on my account because I changed my address according to a Mr. Raj. I simply have no time to take things slow. I moved and needed a product. I am ordering from another continent from the seller. There will be payment delays as well as customs delays after this. They are not going to solve this any soon perhaps never. Zero concerns from their side about people using this as median. Please, just stop making things hard for the customers AND sellers. Not even going to start on packaging states and exchange rates!

Amazon take my money on Wednesday and promise delivery Sunday. Shanda you’re arrives and no delivery, no email. I have to log in to Amazon, and chase my order. There is a very vague message saying “delivery not possible and refund in 5 to 7 business days! “ Nothing here is a good user experience or fair. Amazon take my money for 12 days and deliver nothing. Great business rip off. Then Amazon cannot be bothered to either email the buyer nor give a clear reason for the lack of delivery. All in all very very poor business from Amazon, on behalf of the supplier (who I can’t contact directly) or for the buyer who gets ripped off. When I complain, Amazon inform me it will take two business days to respond. My feeling. AMAZON HAVE RIPPED ME OFF AND DONT RESPECT THE CONSUMER EXPERIENCE OR THE SELLERS THEY REPRESENT. Awful experience.

I have bought 4 items now. First 2 orders. I got a message from my courrier that they cancelled my orders. I then contacted them to hear why, and they could see the package was damaged. They checked the inside.... it was empty. they literally didnt send anything but empty boxes, twice. 3rd time i bought something, they kept contacting me in german and asked how i would rate them, and thank god i checked google translate because one of the mails told me they cancelled the order because my payment was incorrect, but they already took my money. On Amazon it said they tried to deliver the item but it was cancelled so how could they? I then wanted to do a refund on a cancelled item i never recieved because my 350$ is still flying around somewhere and i have not heard from them. 4th time. I finally got my product but i was also the cheapest of them all. A 75% problem rate is not good. will never recommend Amazon.

if you go too amazon.com and purchase something come to find out they sent you the wrong thing A through Z guarantee it no good on this no moor if it pass the delivery date you out of that money I know it happened to me