Amazon.comReviews of smile.amazon.com

I tried to registre a seller's account on Amazon, but despite a number of attempts of uploading the required documents, I never succeeded in having their system approve them. The system did not give much information about what was wrong, and as I see that all the documents I uploaded fulfil their list of requirements to them. Trying to contact Amazon, I got an email stating that they could not approve my documents, and that I could open a case by writting to 'trms-siv-sesunoir[at]amazon.com'. This turned out to be waste of time, as the answer only said that they could not tell what was wrong, and would not answer any more of my emails. This mail was clearly written in advance, and as such, it did not relate to the specific question I asked. It just suggested that I consulted the forum and had other sellers help solve the issue. To me it appears that Amazon has tried to automate the registration process to such a level that it no longer functions, and that they are too arrogant to use the resources needed in order to provide the proper help for those that need a bit more guidance. This leaves an impression of Amazon being a rather cold and heartless company that has been totally cleaned of any human elements for profit optimization. But as a consequence of this, you will loose the business I could have driven to your side, as well as received this less than optimal "recommendation" of your service. I consider both aspects to be an opportunity lost, due to you not taking proper responsibility for handling your customers with the proper respect and give them the guidance needed.

Following a recent purchase, I went to review the product and got this message instead: "We apologize but Amazon has noticed some unusual reviewing activity on this account. As a result, all reviews submitted by this account have been removed and this account will no longer be able to contribute reviews and other content on Amazon. If you would like to learn more, please see our community guidelines. To contact us about this decision, please email..." I tried to contact them using the email they provided, and they didn't even bother to respond. My wife got on chat with customer service, and they said they'd had a system-wide issue that affected a number of customers and they would fix/reset my account. If the issue was true, you'd expect they'd send out an email apology to all affected accounts. And if you can't isolate which accounts to do that, you send out an email/press release to ALL accounts. Even game developers do that, but Amazon couldn't be bothered. That was over a month ago (well before "holiday shopping season" was over), and nothing's been done. So either she was lied to about the system issue, lied to about fixing my account, and/or they haven't bothered to try to address the issue. Pathetic.

Questionable products Do not buy Auto parts from Amazon. Sellers claim genuine products, though the boxes are unsealed and inside bags do not have manufacture's logo. Customer service is for PR cut and paste stock phrases only.

I cannot trust anything from Amazon anymore!!! I suspect a lot of the products are fake or the products are rejects from the original companies. Received defective batteries, books, supplements, you name it! I am canceling my Prime for next year. I am done. I would rather have quality products that I spend my hard earned money on rather than getting junk in two days.

Amazon disguised it's philanthropy through unwanted marketing. Amazon has a program called amazon smile, where part of your purchase can be donated to a charity of your choice if you opt into the program. However, Amazon only allows you to participate in donating to these charities if you have your notifications turned on, which allows Amazon to send marketing messages--a suggestive sales technique. If you turn off notifications, amazon turns off your ability to donate part of your purchase to charities.

They censor honest negative reviews of users who purchased on Amazon the product they're reviewing (I can generally only post positive reviews, anything negative is usually censored, usually with a vague, generic list of possible reasons, none of which apply), allow dishonest/fake reviews of users who didn't (happened with one of my books and happens constantly with unreleased products), and ignore reports of such reviews (I still have dishonest/fake negative reviews of my books from users who never bought nor read them despite multiple reports).

Thanks, Amazon, for sending debt collectors after me and taking me to court during a pandemic, when you know that I have been ordering groceries from you with EBT and haven't been able to find work from home. Amazon fires their employees for being injured on the job and has legal loopholes to prevent them from getting worker's compensation. Totally unethical company. When will Costco step up and show these greedy little weasels how to run a business?

This company is dangerous and monopolizing every market. I hate seeing all small businesses die because Amazon is such a household name. I will never be a prime member because I don’t support giant superpower companies that crush competition and have unethical practices and a huge carbon footprint. Think about all of the wasted gas, plastic, and packaging materials from EVERY single Amazon order. It’s sickening. Please, if you read this, stop being such a consumer (especially from Amazon).