Smart RetractReviews of smartretract.com

4.8554 reviews
Pet Stores
Kerper Boulevard 2530, Dubuque, Iowa

Write a review

Call Directions Website

Smart Retract

Write a review

About Smart Retract

Retractable safety products for children, dogs or cats. Extremely durable retractable baby gate or retractable pet gate, use anywhere including the top or bottom of stairs, indoors, or outdoors. Safe and easy one hand operation, locks open or closed. ...

Smart Retract (smartretract.com) has 554 customer reviews on Five Star Index, with an average rating of 4.8 out of 5.

Also known as: smartretract.com
Website: smartretract.com
Category: Pet Stores
Location: Dubuque, Iowa
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 96% of reviews.
Latest: Most recent review: June 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

How we calculate scores

Is this your business?

Correct your details and reply to customers in public. Both are free.

Claim this listing

Smart Retract reviews

Showing 502 reviews with 5 stars · Clear filters

Dimitri
Jul 29, 2020
Gate arrived very quickly
Gate arrived very quickly. Works great.
Response from Smart RetractAug 4, 2020
Hi Dimitri--thanks for being a great customer too! Let us know if you have any questions. Thanks, Deanna at Smart Retract
Elizabeth
Jul 29, 2020
Great product
Great product. I bought it to keep my former outdoor cat from getting out after an amputation and it has worked great. I think she could jump it if she wanted to, but it keeps her from running out at our feet. I love how low profile it is when it’s not in use as well.
Response from Smart RetractAug 4, 2020
Hi Elizabeth--thanks for being a great Retract-A-Gate and pet owner. Your cat sounds like she is doing fantastic! Thanks again and please let us know if you have any questions. Deanna at Smart Retract.
Peter
Jul 29, 2020
Great dog barrier product
Happy with product very sturdy and easy to assemble
Response from Smart RetractAug 4, 2020
Hi Peter--thanks for being a great dog owner and customer. Please let us know if you have any questions! Thanks, Deann at Smart Retract.
Ken
Jul 29, 2020
Fantastic
The order process was easy and when I had a question the service was immediate and knowledgeable. The product came quickly and was very easy to install. It's quality and works fantastic.
Response from Smart RetractAug 4, 2020
Hi Ken! You are a fantastic customer also! We take pride in our Customer Service, so please let us know if you ever have any questions. Thanks, Deanna at Smart Retract.
E. P.
Jul 29, 2020
Retract-a-Gate installed quickly and looks great!
Retract-a-Gate was delivered quickly. The instructions were clear and all necessary installation parts were included. The installation took maybe 20 minutes and looks great. My dog and cat can look through the screening of the gate, but do not challenge it. It adds a clean, easy-to-use gate to our new deck.
Response from Smart RetractAug 4, 2020
Hi and thank you for being a great cat and dog owner and for using Retract-A-Gate. If you ever have any questions, please contact our Customer Service at [email protected]. Thanks, Deanna at Smart Retract.
Preot
Jul 29, 2020
Great gate
Great gate. Easy to install and looks better than any other gate I have seen or used. I needed to return something and they were very accommodating. Great company
Response from Smart RetractAug 4, 2020
Hi Preot--thank you for being a great customer! We take pride in our Customer Service and are always happy to help. Please let us know if you have any other questions. Deanna at Smart Retract.
Marlene
Jul 29, 2020
a gift
I bought this gate as a gift for my grandson to keep him safe. I give it 5 stars because my son liked it enough that he bought 2 more. They like the way it retracts and is out of the way when they aren't using it.
Response from Smart RetractAug 4, 2020
Hi Marlene, you are a gift to us and your grandson and family. If you or your son ever have any questions, please let us know. Thanks, Deanna at Smart Retract.
Steven
Jul 29, 2020
The product has completely meet my…
The product has completely meet my expectations. We use it at the campground on our deck to keep our dog from running loose. I could not be happier with this purchase.
Response from Smart RetractAug 4, 2020
Hi Steven--we couldn't be happier with you as a customer either! Thanks for being a great Retract-A-Gate customer and let us know if you have any questions. Deanna at Smart Retract.

Smart RetractReviews of smartretract.com

About Smart Retract

About these reviews

More in Pet Stores

Boomerang Pet ID Tags

NaturalPetWarehouse.com

ArcataPet.com

Sweetpetclub

Smart RetractReviews of smartretract.com

Smart Retract reviews

Gate arrived very quickly

Great product

Great dog barrier product

Fantastic

Retract-a-Gate installed quickly and looks great!

Great gate

a gift

The product has completely meet my…

About Smart Retract

About these reviews

More in Pet Stores

Boomerang Pet ID Tags

NaturalPetWarehouse.com

ArcataPet.com

Sweetpetclub

Smart Retract reviews

Gate arrived very quickly

Great product

Great dog barrier product

Fantastic

Retract-a-Gate installed quickly and looks great!

Great gate

a gift

The product has completely meet my…