Smart RetractRetractable safety products for children, dogs or cats. Extremely durable retractable baby gate or retractable pet gate, use anywhere including the top or bottom of stairs, indoors, or outdoors. Safe and easy one hand operation, locks open or closed. ...
Smart Retract (smartretract.com) has 554 customer reviews on Five Star Index, with an average rating of 4.8 out of 5.
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Tina
Love this gate. Works just as I hoped it would. Its not flimsy and is built to last.
Response from Smart RetractOct 20, 2020
Hi Tina--thank you for your wonderful 5-star review. We take pride in our customer service, so if you ever have any questions please let us know . Thanks, Deanna at Smart Retract
Amanda
Love this easy to use gate that’s efficient and safe!
Response from Smart RetractOct 20, 2020
Hi and thank you for the wonderful 5-star review! Thanks for loving Retract-A-Gate and let us know if you have any questions. Deanna at Smart Retract
Marcy O.
We love our retract a gate! We had a retractable gate from another company and it was hard to use and my son actually fell through it. This gate is super easy to use and I can close it with one hand. It rolls out very smoothly and locking is simple. We also got the extra piece that you can use around a bannister so you do not have to use a screw directly. Highly recommend this gate!
Response from Smart RetractOct 20, 2020
Hi Marcy--thanks for loving Retract-A-Gate and your excellent review! Retract-A-Gate was designed with ease of installation, ease of use, durability, and safety in mind. It also offers the best balance of features and security of any gate in its class. The other gates have complicated parts, which don’t stay together well, and don’t hold up well to extended use. It is tempting to buy something cheaper, but the old adage of “you get what you pay for” is very true here as well. Thanks for being a great customer and let us know if you have any questions. Deanna at Smart Retract
Eric
I'm very happy to give this company 5 stars. I would give them 10 stars if I could. The product is amazing!! The customer service is amazing!! I ordered the wrong product "my fault for not paying attention" but they where ok with that and allowed me to return it for a prompt refund while sending out a new one. I can't tell you how impressed I was with this company. You can not go wrong!
Response from Smart RetractOct 19, 2020
Hi Eric--thanks for the awesome review! Customer feedback is very important to us and we take pride in our customer service. So if you ever have any questions please contact us at [email protected]. Thanks again, Deanna at Smart Retract.
Jenna
We absolutely love our Retract-A-Gate! It is extremely quick & easy to use and effective in keeping my son from getting to the stairs. We also really liked having the option to purchase the Stair Banister Adapter Kit. It really helped us protect our banisters. After having this gate for several months, it is still in wonderful shape & working perfectly! I highly recommend this product & company. I am constantly referring my friends to this gate because I love it so much!
Response from Smart RetractOct 19, 2020
Hi Jenna--thanks for the quickest/easiest gate ever review! Using the Stair Banister Adapter Kits are great, especially when you don't want to drill into your banister or have wrought iron banister. Thank you for recommending us to friends and let us know if you have questions. Deanna at Smart Retract.
Linda
Def worth the money!!! So easy to use and the best part is when it's not in use. It is COMPLETELY out of the way when I'm running up and down the stairs. Love it and recommend it to everyone I know!.
Response from Smart RetractOct 19, 2020
Hi Linda--thanks for the fabulous review! We agree, one of the great features is it being out of the way when not in use or even removed . Thanks for loving Retract-A-Gate and let us know if you ever have any questions. Deanna at Smart Retract.
Paige
I was hesitant at first to get this baby gate b/c of the price point, but since it's front and center in our new home I decided to try it. I am SO glad I did. It truly is superior to all the other retractable gates. We got a cheaper version off amazon for our basement playroom and it is noticeably lower in quality. For main living spaces that are high traffic, I absolutely recommend this gate. It looks so nice.
Response from Smart RetractOct 19, 2020
Hi Paige--thanks for your great review! It is tempting to buy something cheaper, but the old adage of “you get what you pay for” is very true here as well. Retract-A-Gate was designed with ease of installation, ease of use, durability, and safety in mind. It also offers the best balance of features and security of any gate in its class. Thanks again and please let us know if you have any questions. Deanna at Smart Retract.
Patrice
I am reviewing Retract-A-Gate for a home with dogs. My 7 year old grandson lives with us right now as well and they have been helpful to him as well. We have 4 retract-a- gates. We have 2 of the largest and 2 of the smaller ones. I love this company and their product. We have 2 small dogs and 1 very large dog. They work great in keeping them all out of the areas that we put them up for. These gates work perfectly for our 4 legged babies. They are beautiful and we feel very well made. I never liked baby gates when my kids were little. I would have loved to have had these retract-a-gates then !
Response from Smart RetractOct 19, 2020
Hi Patrice--thank you for letting us know how you are using them and how many Retract-A-Gates you are using! We offer the best balance of features and security of any gate in its class. We take pride in our customer service, so please let us know if you ever have any questions. Thanks for the great review, Deanna at Smart Retract.
