Smartpulse StoreReviews of smartpulsestore.com

Awful product and no returns. A total piece of s*** and worthless, DO NOT BUY

I bought the watch based on thier representation that it monters blood pressure. It doesn't! I tried 4 times to get help from the company only to get boilerplate answers. I then tried to return to watch as defective. The company did not accept my information and didn't provide a address to return. I escalated to PayPal and was given an address. It is under review at PayPal now. Don't spend a nickel with this company!

This watch only charges on a computer, not on a normal AC outlet. I have not even had this watch for 2 weeks and the screen has gone all fuzzy and can't read it. Was working fine yesterday evening. I tried to complete a return form for a faulty item and it tells me the item is non-returnable. DON'T KNOW WHY. Also be ware, the manual tells you it is only splash proof, then why do they have activity recordings for swimming and water sports??? Of course there is no phone number to speak to anyone so am waiting for reply to my email for returning this item. Won't hold my breath. Very disappointed.

Waiting four weeks for a delivery. Must be a scam. No watch no happiness. Order elsewhere!

Ordered and paid for watch in September was sent to address i did not supply, they said they sent another watch in Nov it was tracked to Melbourne and showing Exception on track same as 1st one I have requested refund several times no reply from them since 23rd November how can I get money back, tried PayPal they said to contact seller what can I do

Will never use again

I bought this in order to keep an eye on my blood pressure. However the readings from the watch are always similar and bear no relation to those I get at the same time from my doctor checked monitor. Just glad I got it at sale, rather then full, price. Step counting is accurate though. Small consolation.

Absolute dogs*** of a device. Charged it up, fired it up connected device to phone and then vertical lines flickering on my screen. Cannot get it to stop. DO NOT BUY took a month to arrive with loads of BS about tracking number and appparently sat in Sydney for 11 days. Have contacted customer service for a refund/replacement. RIGHT NOW DO NOT BE SCAMMED PEOPLE I received an email that Informs ,me the following..I actually followed there charging procedure to use only USB port on PC or under 2A- so now they have blocked my email sending stuff to them IT IS AN ABSOLUTE SCAM AVOID AVOID AVOID On Tue, Nov 26, 2024 at 6:32 AM Luz from SmartPulse Support email supportATsmartpulsestore.com wrote: Greetings, The proper way to charge the smartpulse watch is by connecting the cable to the back of the watch, It is important to use a charger with an electrical current lower than 2A when charging the smartwatch. Using a charger with a higher electrical current may damage the device. As this is the responsibility of the customer, we are not responsible for any damage caused by improper use of the charger. LuzA SmartPulse Customer Support