Had two parking notices off them for Parking in Pub Car Park. No signs where visible from either side of the entrance. I appealed against then and had photos & a video of the signage. They said there was proper signage provided so fine stayed in place.
Guess what new signage was erected two weeks later either side of the entrance.
Smart parking are nothing more that unmasked robbers that threaten people they are only interested in taking money on not failure of any kind on their side.
They should be investigated by authorities.
LM
Leo M.
You can win 90% of your Smart Parking appeals if you do this
Private parking companies unfortunately get away with murder when it comes to issuing invalid notices and they get away because normal people won't know how to identify the errors. I appeal private parking tickets every day, and when people appeal and tell the parking company that they were driving, they put the case in the parking operators’ hands.
One thing to remember is, every ticket that goes to court costs the parking company more than you and if you appeal at every stage, they will lose money.
4 Golden rules,
1. DO NOT say who was driver, simply say "the driver" in your appeal
2. Always appeal to the operator and independent service using a good template
3. Never pay debt collectors, let the case go to court if needed, you will get free support from forums like MSE to write a defence
4. You can send your ticket to Parkingmateuk.com who will appeal for you or use the service to get appeal letters and templates.
The Protection of Freedoms Act 2012 was introduced to protect drivers and it has strict requirements parking companies must follow before they can claim money from the vehicle keeper. These requirements are at the heart of how Parkingmateuk.com win appeals.
Poorly written appeals are the reason why most appeals fail, parking companies make ALOT of mistakes when issuing tickets. If you write an appeal letter using parkingmateuk.com, you will go through a list of things from POFA 2012 that the operator needs to do for a ticket to be valid. If the operator doesn't do them, they can't claim the money from the keeper and they can huff and puff all they like!
Share, Share, Share!!
Review written by Leo - Parkingmateuk.com
RP
Regency P.
Absolutely Diabolical Customer Service.
Absolutely Diabolical Customer Service.
Received a parking ticket from the company after having actually purchased a ticket. Completely ignored my appeal, having sent them proof of my ticket, they then decided to change their story of reasoning, informing me i had been in the car park too long. Obviously employees need to be able to read the time as their pictures clearly show i was well within my time limit. They are only interested in obtaining money but not by ethical means.
Having a ticket i have been passed to a debt recovery company,all very well if I didnt have a ticket, but i DID!!!
I can't believe to how low some companies will stoop to take hard earned money away from people. I will definately not be shopping in that area again, neither will any of my friends or relatives. It's a shame when well established companies use such cowboys.
Unofrtunately i am unable to put a minus five star for service because that is all they deserve
LA
lesley A.
There should be a minus star rating
The most awful corrupt parking company in the country, be aware be very aware park anywhere except where they have signs up. Rest arrived you will be fined! £100 for anything over 10 mins!