SmartParkParkingReviews of smartparkparking.com

Paid for 4 hours and overran by 1 minute. Fined £60. Will never use company again.

Absolutely horrific, morally abhorrent company. DO NOT be bullied or made to feel like the only way to get an appeal through is by going to POPLA, this is a scam. POPLA will always side with the company as long as they had signage, and as soon as you take your appeal to this step you lose any access to discount periods or further appeals with the company. You will only ever receive stupid and uninformative automated replies, I’m not even too sure if they have any employees as there is no accesible phone number for the company to be put in contact with a real human being. If you see that they own a car park, just save yourself the time and walk that extra 5mins from a different one else you’ll be sick with anxiety after dealing with them.

just a con.will never improve

I'm tired of dishonest business practices and this company is up there in that regard.

Concur with all other comments. Absolute rogue company. Issued with a fine at Trowbridge Gateway Shopping Centre. Company does not say cash only on entry. My daughter tried to pay by phone and app when she realised she didn't have cash on her, neither of which were working. She left promptly when she realised she couldn't pay, then received a £60 fine. If you appeal it increases to £100. Terrible communication, make it impossible to speak with anyone. Delay after delays. DO NOT USE ANY CAR PARK THEY MANAGE EVER. ABSOLUTE CROOKS.

The company states that customers need to get their luggage and be waiting outside which we did but then after they picked us up we had to wait twice for people who weren’t outside with their luggage. Also they messed with our dash and headlights and had them off rather than automatic which we didn’t realize (because of the bright lights in the parking lot) until we were on the congested highway and this was dangerous. Other companies we have used arche very careful about not changing the lights.

I had a doctor's appointment at my new doctors for the first time and didn't log my car registration in, ok my fault I except the fine, what I do not except is that I was given 14 days from the issue of the fine to pay £60 or it would increase to £100, my grievance is that the fine was issued on the 1st of February I received it on the 14th of February, what proof would I have had if it turned up after the 14 th day, I think they post it late in the hope that it will, con artists

Thieves. I attended an early class (7.20am) at the gym I pay a monthly membership to. I was running late and forgot to log my registration inside the gym. I received a parking fine and appealed, showing the record of attending a class at that exact time. The charge was upheld, despite Smart Parking knowing it was clearly genuine.