SmartParkParkingReviews of smartparkparking.com

Had an emergency my son lost his keys in Dreamland Margate, his girlfriend is disabled, he has a heart condition so being stranded in Margate is not good, we traced back everywhere we went to deduced it to Dreamland Margate, thankfully the keys was in Dreamland but it took them ages to find keys then I had to prove they was my sons keys through a series of questions, I am also registered disabled I have a motability vehicle and blue badge, I parked within the proper blue badge parking zone, displayed my blue badge, went literally a few minutes over the ten minutes allowed time to find a parking space, what a get rich scheme (what if you get jammed in the car park can’t get out go one minute over you will get a fine) this is the worst company ever they reject appeals even when it’s an emergency and your a blue badge holder, they are a scammer company working on a make money and threaten people with courts etc, where is big brother to regulate such get rich quick companies like Smart Parking the allotted time should be longer than ten minutes, the company name should be S stands for Scamming, P stands for People so the new company name for Smart Parking for me is Scamming People and threatening people with court action etc, this company needs to be investigated by somebody to stop such heinous behaviour towards the general public, what was wrong with the company not accepting my appeal, I apologised and everything now I have the stress of finding £170 pounds because by the time the appeals people rejected my appeal it had gone over the allocated time line for the lower amount, so they sent me the new amount over. Avoid using their car parks so hopefully this company will go under and never hurt or disrespect another person ever again with their draconian attitude.

Had an appointment and went up by 2 mins, they sent a fine which I appealed heard nothing back and then got sent a fine of £160, no correspondence received to tell me if it’s rejected or not absolute joke they know how to take/want your money.

What a rip off, parked up put reg number in m/c, paid my money. Did not realise only the first 3 letters had been printed on ticket. Got parking fine £100 a month later. Appealed and sent picture of parking ticket with dates and times on it, but only half reg number on it, got reply 23 days later, appealed failed and they blamed me for not putting full registration number in. Fine reduced to £20, if not paid fine will revert back to £100. Paid £20 because could not get in touch with anyone.

An Absolute set of rip off merchants went for a day out with my disabled mother to the market at Fantasy Island and few weeks later got a PCN through the door so I contested it and some penis has been on a computer all day to see how they can get the money. My Personal advice DO NOT PARK in this car park or else you get a pathetic ticket and where does the £60 go ???? NOWHERE car park is an absolute disappointment no disabled parking at all just n absolute junk yard with cowboys who fine you.

Parked on a business site with permission from the owner. Got a ticket from Smart parking. Appealed with email evidence to show I was there at attend a meeting. Appeal was acknowledged then nothing until a debt recovery notice for £170 arrived in the post. Shocking behaviour. I'm now in touch with the client to try and get the ticket cancelled. Clearly bandits.

Absolute legal robbery. I appealed a fine I received, even though I had paid for my parking, I provided them with all evidence of payment. I received no notice that they rejected my appeal and they then more than doubled my fine and then threatened me with a debt collection company until I paid and there is nothing you can do about it. Avoid Smart parking zones! They will keep coming for you! There is no way to fight this. Robbery!

total con no clear signs on how to pay and just sting you with a charge stay clear off this car park

Smart Parking do not appear to be trading in an acceptable way. I was issued a £100 fine for parking opposite a local restarurant that used to validate your ticket for all patrons, but it seems this area is now the land of smart parking. I wrote and appealed, paid £30, a portion of the ticket as I did not see the new sign they had erected and I understood this was my error. I was parked for 1.5 hours and they wanted to charge me £110. There were no ticket machines in the area and no notice of how much to pay, I was in a bay opposite the restaurant, not in the main car park but the camera from some distance away captured my car. I appealed and they rejected my appeal. I then tried to pay the remaining £70 they asked me to pay on the letter rejecting my appeal within the time they asked and their automated system did not recognise I had already paid a portion of the payment and wanted to charge the full amount plus a £10 admin fee, so another £110 despite having already paid. There are no contact phone numbers and no other way to contact the company other than the lengthy process they dictate which from all the previous reviews appears to get customers nowhere. This was a short celebratory meal for my daughters exams. I will be taking action and seeking help from citizens advice as, in addition, Smart Parking do not allow customers to approach the ombusdman for assistance. Completely unacceptable, any business that uses them should know the detrimental effect this will have on their business. I will never use this local restaurant again based on this negative parking experience and I will be passing this information on to as many people as I can. The worst customer service.