SmartParkParkingReviews of smartparkparking.com

SCAMMERS. BEWARE. ZERO STAR Disheartening to read so many decent families in the same situation. Faceless company. Useless contact details. Appealed. No reply. Surprise. Months later debt collector letter. Demanding almost three times the amount. Erosion of society because of companies like this. What is wrong with these people and how are they allowed to do this? Best to share and spread information of what is happening with family and friends. The appeals process for legitimate cases need to be heard and processed correctly. This company is a shameful scam that just demands more and more money irrespective of appeal or no appeal. Shocking and horrendous. Utter shame.

Parked at angouleme way retail park Bury, paid fee expiry time 13.43, got a pcn saying left at 13.02, appealed and was rejected. Now found ticket. Paid fine, these thieves have extracted money from me fraudulently and now I will take proceedings against them

STAY AWAY from anything that is managed by this company. It isn't a honest company and disrespectful with their customers. They charge you for nothing, you raise an appeal with all evidences, receipts etc, but they just ignore, don't get back to you. Afterwards they hire a third company that charges you additional 70% of the initial fine, intimidates you to pay at the same day with a "discount", give you deadline and offer to stay in the line till you decide, and if you say "no" they threaten you saying that will be take as evidence of my intent not to pay. This third company called Debt Recovery Plus lie to you as well, acuse you that the appeal response from Smart Parking has been sent, but you haven't seen because it was in your junk box. Untrue. In the end of the day, you are inducted to pay as I did, then your rights just disappear, because It means you have accepted the offense, and it is also untrue, I do not acknowledge this. Furthermore, Smart Parking doesn't pick up any call, doesn't answer your appeal, do not inform the 10 digit code to raise an appeal to POPLA. It is a proper shame. One star because there isn't negative score.

Again I have contacted Smartparking.com in respect of the mistaken identity in respect of my car,pictured in a car park in Inverness!As they are not pursuing the case, they must have realised the mistake!Do they have the courtesy to admit the mistake?NO.The directors, CEO etc. must be very proud to be associated with such a shabby ,2nd.rate company. Brian Miller

I went Telford shopping centre a few weeks ago I parked in a disabled bay on the car park next too the shopping centre put my blue badge on display I checked at the ticket machine too see if I had too pay for a ticket for one hour aswell cause some car parks you have too pay for an hour even though you’ve got a blue badge but there wasn’t anything saying that it just said blue badge holders free parking now I’ve received a £100 fine but it’s reduced too £60 if I pay it in 14 days i tried too phone smart parking but the number on the letter they sent me is disconnected and the only other way too contact them is by Email but I prefer too talk too them on the phone than Email I had a parking fine in December last year and same the year before that companies like smart parking are nothing but scammers all they’ve got is a camera what shows you entering and exiting the car park but they haven’t got a warden walking around the car park 🅿️ like they should have this smart parking company doesn’t give a toss about elderly and disabled people 🤬

Discusting company. The fines are completely disproportionate. They use scare tactics. This company needs government regulation and an independent investigation.

100% not recommend to use this parking. It is a fraud and scam. If you use it, you must be the next victim. I parked my car at GOOSE GREEN MULTI-STOREY in Altrincham on 1 November 2023. The payment machine was faulty, and showed that credit card/ debit card payment were not accepted. Only cash payment was available, so I paid cash afterwards. The payment machine failed to print out the receipt, I talked to the security, and he said the payment will be updated automatically. Unfortunately I suddenly received £100 penalty charges letter from its operator Smart parking on 2 December 2023. I am shock.Smart Parking promiscuously charge penalty to parking users as cheater.

Oh, hello! I have been caught at Riviera Centre, Torbay, when I have had an appointment to have my COVID vaccine, on the 9th of October 2023.. Arrived 20 minutes early. Waited in a qué for my turn, took approx 15 minutes or 20. Walked back to my car to wait another 15 minutes /half hour to make sure there is no reaction. I was thinking, well, it will be over the 'free parking' time, but didn't want to risk it. I am working in NHS, as a HCA. Hahahaha. I go by the rules, and driving safe it's major. So, glad that I didn't drive off, as I had a faint attack. Stayed in my car waiting to see whether passes or goes worse. Forgotten about the time. Also not knowing it's a 'smart' parking,not a clue. I have soon found out. Received the penalty via post, appealed as I wasn't 'fit to drive'. I have done the safe and correct thing. Fortunately the fainting attack passed with cold sweats and difficulty breathing, but passed. Put myself together, and drove off very cautious. Unfortunately, almost a month later received the fine notice, appealed, but the appeal wasn't accepted and i have now to pay the fine. That was one expensive vaccine. Lol. Never ever again!! NHS hubs should be anywhere where these type of parking businesses ARE NOT, and for that matter, no business should do business with them! And I am sick at the feeling someone there becomes very wealthy, the money do not even go to the public use via council. Shame on you. I really will be very cautious from now on, but also, I shall take it to our MP. And some more, as they technically asked me I should have drive when unfit to do so. I didn't think for one minute to crawl and pay for the extra time, I was grateful the fainting passed without other consequences. So, again, this is one expensive vaccine. Move the vaccination centre, my lovely colleagues! People coming there get stung with expensive fines.