SmartParkParkingReviews of smartparkparking.com

Over stayed the grace period of 10 minutes by 1 minute (so 11 minutes total) and have issued a fine. Appealed as it took time to pay for the ticket after getting the kids out of the car (5 minutes) and the same on the return (6 minutes to get the kids in the car and leave). Appeal rejected.

I’ve used this car park weekly for a long time, as it’s a convenient spot for my wife to pick me up after my London trips. On one occasion, my train was delayed, and as a result, my wife went just one minute over the allotted parking time. I appealed the charge, explaining that this was a genuine one-off situation, but the appeal was rejected, and the fine was enforced without any flexibility or understanding. Very disappointing and rigid approach—feels like a case of prioritising revenue over common sense. Just a heads-up to others: there's no grace period, even for regular users. This is the Lincoln train station carpark

Parkeringsbøde på 875 kr. Helt urimeligt, det var ikke en parkering, min mand sad i bilen mens jeg var hos tandlæge i 36 min. Det er forholdsvis nyt at man skal tjekke ind - derfor gjorde vi det ikke og vi mener stadig ikke at det er en parkering når der sidder én i bilen. 36 minutter og 875 kr. - urimeligt.

Complete rip off artists. 60 quid for staying 7 minutes over. Didn’t help that I had to hobble back on my walking stick. These guys should be wearing black ski masks

These people are crooks, they regularly extort money from people. Appealing to them is a waste of time, they just demand payment!

They sent a notice dated 12 days ater it was issued and ask to pay £60 within 14 days of issue. They have 15 mins pick up and drop off time, and i arrived 13 mins before my kid's session finish time. That day there was a few minutes delay for my kid's session to finish at TVAC, so took extra 6 mins for me to leave the premise - totalling 21 mins. They rejected my appeal that I was parked for total of 21 mins and I ended up paying due to the timescales they defined on the mail. Isn't there a few mins grace period for a pick up ? Why is there an appeal process, if #SmartParking will only be rejecting them ? They don't have any definition of grace period fo pick up as well, and don't consider any appeals. Staying extra 6 mins due to delay in session costed £60. Had I known that there will be a few mins delay in advance, I would have paid for the 1 hr duration, despite it only being a pick up. Better to park somewhere nearby and walk to the TVAC centre

Bunch of cowboys. Stayed at a hotel in Middlesbrough and at reception put in my car reg as directed by a staff member onto a parking machine to log that I was staying at said hotel. Went away working for 5 weeks and come home to find I've a parking fine, not only that because it was over 5 weeks it's been passed to a debt recovery agency and it's gone from £100 to £170, these cowboys need shutting down it disgusting. I've phoned the hotel to query the issue and they said they'd look onto it, as to whether or not they have I don't know.

Con artists! Parked in an ex council car park that they have taken over. Cameras everywhere. Parked up, went to their machine, put reg in, selected the time I would be there for and then it asked me to present my payment card which I did. The machine said ‘processing’ for ages and then said ‘out of paper’. I presumed it had changed my card but now have a penalty fine. I presume this is a con to catch people out so they can fine them. I won’t be using one of their car parks again. It was 1/2 empty when we got there on a Saturday afternoon which was strange as it’s normally packed, so guessing other people are doing the same now, it’s a shame all the local businesses must be loosing out on trade