Trusted R.
Another parasitic parking operator…
Another parasitic parking operator making a fortune from public land. Network Rail should be ashamed of themselves for partnering with this organisation
SmartPark is your intelligent choice for long and short-term JFK and LaGuardia airport parking.
SmartParkParking (smartparkparking.com) has 241 customer reviews on Five Star Index, with an average rating of 1.1 out of 5.
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Trusted R.
Another parasitic parking operator making a fortune from public land. Network Rail should be ashamed of themselves for partnering with this organisation
P J.
Visted the wallasey car park on 17th may. No problem with time spent although I cleaned the car shortly afterwards and threw away the payment ticket but was issued a penalty charge. I appealed to their internal system showing I made payment with a copy from my bank showing the time which tallied with the information sent to me but my Appeal was unsuccessful. I was very annoyed as the only issue was whether payment was made . I have a feeling they send out standard responses such as this purposely as the independent Appeal process is complicated and time consuming so i decided to pay the charge ! Won't be parking there again but I suppose smart parking couldn't care less . Moral of the story is keep payment tickets for a month before disposing of it .
Ali E.
Parked my car in McDonald's road car park, Leicester. Checked the charges for 1 hour. Charges came to £1.50. Paid £2, thieves did not refund 50p. Returned after 23 minutes, and left. A week later I get a penalty notice saying I underpaid for the time I used the parking. Really? These guts are scammers. Have appealed, got photo if payment saying 1 hour charges are £1.50, got my reciept showing £2 paid for parking. No better than common thieves
William H.
I'm the latest victim of the many thousands of people who have debt collectors chasing them, where a prior PCN has not been received from Smart Parking. The first I knew about the PCN, was from the debt collection company. Apparently it is up to me to prove that I didn't receive the PCN from Smart Parking! A complete sham which I believe is abuse of my personal data and have raised with Smart Parking's data protection officer. I also intend writing to my local MP, and the landowner of the Car Park concerned. How this company is allowed to get away with this repeated fraudulent behaviour is staggering.
Paul B.
These people are obnoxious parasites. Check their accounts, they are making £millions. My car wouldn't start causing me to overrun the 2 hours free parking (no other options available). After a battle I got the charge reduced to £20 and paid it just to close down this issue. My tips to anyone who breaks down are Show Smart Parking that you mean business by quoting the BPA Code of Conduct exact section and wording which says they "should" reduce the charge to £20. Supply supporting evidence from your breakdown service/garage/insurance company/anyone who can provide it.
David H.
Absolute rip-off merchants. £60 fine for parking for 10 minutes to drop off my blue badge invalid husband in a £1.20 for all day parking area. Totally uncaring, insensitive, greedy company. Avoid their car parks and see how long they last with no income.
williams
I parked brought ticket for 2 hrs stayed 1hr79 min got a ticket Sayed insufficient funds I applied and they said I could pay £20 as I put in wrong reg I gave ticket but it only has the last there Letters on it but I did put it in right tryed to pay it won't let me do emailed them and they havent even answered back only got 7 days left to pay the £20 will never park with there company again they are a disgrace
Roger O.
The local M&S Foodhall is located in a small shopping centre and had, until recently, as I found out, 3 hours free parking. I had parked in the car park for 1 hour and 20 minutes. Two weeks later, I received a Parking Charge Notice for £80. I thought that there had been a mistake, so I went back to the shopping centre to check - yes, they had reduced the 3-hour free parking down to 1 hour, and the small signs had been changed. Why could they not have put up a notice at the entrance to the car park informing people that new parking regulations were in force? These people are arrogant chancers and, sadly for the businesses, I will never park there again.