Smarter ContactReviews of smartercontact.com

Be aware. Stay away from this company. They make it extremely difficult to downgrade or cancel your plan, and you may end up being charged when you already tried to prevent it. Before my renewal date, I attempted to downgrade or cancel through their website. Upgrading takes one click. Downgrading? The same button suddenly redirects you to “Contact Support.” You are blocked from managing your own subscription yourself. I contacted support before the renewal explaining I wanted to downgrade or cancel unless there was a truly budget-friendly option. Instead of handling the request, I was repeatedly presented with different plans and pricing offers. The back-and-forth continued while the renewal date passed. I replied promptly to messages, including over the weekend. Then communication stopped — and my card was charged over $800. Only after the charge did they tell me cancellation must be done “inside the app,” something never mentioned earlier and something that contradicts their own website, which directs users to contact support to cancel.

good service

I am satisfied with service provider

We’ve had a consistently positive experience with Smarter Contact. The platform’s user-friendly design makes it easy for our team to handle SMS campaigns together, even when things get busy. With intuitive tools, smart templates, and automated follow-ups, we can reach out to contacts faster and keep everything organized. Whenever there’s a question or issue, the customer support team is responsive and kind. Smarter Contact truly helps us stay productive and connected—with less effort and better results.

I’ve been using Smarter Contact for about 6 months, and it has completely transformed the way we manage our SMS marketing. The delivery and response rates are much higher and more consistent compared to the previous platform we used. I especially love that everything is integrated into one system — SMS blasting, CRM, and even calling sellers directly — which saves a huge amount of time and makes our workflow so much smoother. Adding property details and notes is quick and easy, and their customer support team is very responsive whenever we have questions. I also appreciate that Smarter Contact keeps improving with regular updates. I honestly can’t imagine running our SMS campaigns without this tool now. It’s been a game changer for our business!

Started using Smarter Contact recently and the experience has been great so far. It is really simple to create labels in order to stay organized and track metrics. Being able to make text and calls from the same platform streamlines our process and saves time. Creating templates and campaigns are pretty straightforward and the follow up features are easy to set and let the system do the work. Still trying to learn all the features that Smarter Contact has to offer but it has proven to be a wonderful tool for our land investing business.

Been using Smarter Contact for the past 2 yrs +, seen a huge increase in performance since moving from Launch Control. We've been getting 50% of our deals from text marketing and seeing our best ROI from any marketing channell

I’ve been using Smarter Contact for almost two years and highly recommend it. The platform is easy to use, with clear tutorials and a smooth interface. Their chat support is always quick and helpful, and the results I’ve gotten from my SMS campaigns have been excellent. A must-have for real estate lead generation.