Smarter ContactReviews of smartercontact.com

Look closely at reviews. They keep calling trying to get sign ups but haven’t provided any live testimonials.

I feel ripped off. The way they marketed it was completely different from what I got after signing up. As soon as I joined, suddenly there are all these “rules” they never mentioned before. I only went with them because they said I could text pretty freely, and now that’s clearly not the case. If I knew this upfront, I wouldn’t have signed up. Pretty frustrating experience overall, and I can't get my money back.

Appreciate the top-tier customer service—everything was smooth, fast, and handled professionally. You made the whole process easy, thank you!

Don't know them never signed up. Keeps calling every week.

The best thing I can say about this platform, is how they are readily available to help always whether you are at the beginning doing your 10DLC or have been a user for years, I can always get a quick response and they continue to follow up until my issue is rsolved.

Not really user friendly for beginners like me, gotta do it all on your own, the registration, the number refresh, constantly fearing block rates…unstable campaigns and very basic customer service not really helpful when there’s a real problem

We had a critical issue with our Zapier integration, and Ruslan at Smarter Contact completely saved the day. His technical knowledge is outstanding. He responded quickly, first identifying and fixing an issue with the payload type. Even when we discovered more complex data field mapping problems, including a nested variable error and the challenge of linking to the 'County' field, he found a creative, lasting solution. The level of support we received from Ruslan was truly exceptional. Thank you for resolving such a tricky problem for us!

Customer service is always on point and super helpful. Software does what its supposed to with minimal problems and is easy to use for a first time user. I recommend using this if your marketing relies on SMS blasts.