William van der L.
Even contacting support was blocked in…
Even contacting support was blocked in the app. IT was easier to create my floorplan in Paint than SmartDraw

SmartDraw is a unified visual workspace that combines diagramming, whiteboarding and data into one enterprise-friendly app that teams use to get work done. SmartDraw Software has been in business for over 20 years. Today, more than 85% of the Fortune 500 and more than 250,000 public and private enterprises of all sizes around the world use SmartDraw to create visuals.
SmartDraw (smartdraw.com) has 199 customer reviews on Five Star Index, with an average rating of 3.3 out of 5.
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William van der L.
Even contacting support was blocked in the app. IT was easier to create my floorplan in Paint than SmartDraw
kryštof Š.
REALLY BAD experience. Spent about an hour drawing a room thinking it is a free service as it advertises. Was HORRIBLY mistaken. When you are done drawing it and want to download your sketch. It makes you sing up and then asks for you to pay a monthly fee in order to export.
B H.
Spent about 3 hours drawing a floor plan, clicked to download made me sign up. Then put up a paywall asking for $100 for a yearly subscription and no way to get back to the floor plan I'd just spent 3 hours on.
Rory
Avoid. Misleads you into advertising as free but any usable exports require you to sign up for an annual subscription. Not monthly; annual. Having to fork out over 100 quid for what is a very basic flowchart maker is appalling.
Christian H.
Garbage. It appears to be a free software and you can use all the features up until you need to print or save your work. When you search free wiring tool and the first one that shows up is this paid trash, is pretty frustrating. Especially when you spent two hours making the diagram.
Karen F.
Same problem everyone is having. They don't tell you its a free trial and then, because I thought it was worth it and was locked out of all the work I had done, I was going to sign up. Its was 6.86$ per month had to pay annually, went to pay and you can only sign up for 3 accounts minimum and its 18$ for tax. over $267. Horrible company, stay away.
Theodor B.
Avoid this at all cost, at least if you want to try it out. My project was locked behind the paywall after 2 hours of drawing and unable to be accessed without paying.
David D.
Terrible experience for a mediocre product. one of the worse examples of corporate greed I've seen in recent. the fact that the they don't properly tell you you are entering a free trial and that I can't even export my flowchart without opening my wallet is such a scummy way of getting people to pay for your service. now I'e wasted quite a bit of time and now they're one bad review richer. If I could rate them half a star, I would.