SmartDraw is a unified visual workspace that combines diagramming, whiteboarding and data into one enterprise-friendly app that teams use to get work done. SmartDraw Software has been in business for over 20 years. Today, more than 85% of the Fortune 500 and more than 250,000 public and private enterprises of all sizes around the world use SmartDraw to create visuals.
SmartDraw (smartdraw.com) has 199 customer reviews on Five Star Index, with an average rating of 3.3 out of 5.
Also known as
smartdraw.com
Website
smartdraw.com
Category
IT & Communication
Location
The Woodlands, Texas
Listed on Five Star Index
2026
About these reviews
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The company replied to 4% of reviews.
Latest
Most recent review: October 2026.
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SmartDraw is just that! It makes me look very smart and well prepared as a leader in my nursing organization. The tools are comprehensive and easy to use. I got the software when it was released and have updated it regularly. The staff are helpful and well informed. It is a great fit in any organization-Dr. Diann Martin, PhD, RN
SH
Sister Helen R.
SmartDraw is an excellent tool for…home and business alike
SmartDraw is an excellent tool for multiple purposes from floor plans to organizational programs. It is easy to use and easy to correct if changes or mistakes occur. I consider myself a new beginner but foresee not only increasing my use but sharing this wonderful program with other department and offices
Thank you
LC
Lita C.
I have been using SmartDraw since 2010
I have been using SmartDraw since 2010. Over time it has become even more intuitive, versatile, and very easy to use.
LE
Lisa E.
I've been working with Smartdraw since…
I've been working with Smartdraw since 2008 and it is one of the greatest inventions. Easy to use and upgrades our site maps!!!
I don't trust just any software with what's important. ;)
DA
David
Program works great very versatile
Program works great very versatile, however I do need to save frequently.
David Pandora
GC
Gary C.
I found smartdraw a great program
I found smartdraw a great program I have used it for designing wiring diagram and mechanical appliances I have also used it for designing mechanical equipment for Railway work designing carriages and under frame work it is easy to use.
HL
Hélio Dias de Brito T.
Good, but new some new features or a huge upgrade.
Good:
Very rich library, with plenty option to choose from!
Versatile, PC version, web version, and all in one tool. Planning, technical drawing, architecture, engineering.
Great UI interface design and simple to use.
Bad:
Some control tools, like select all the drawing and stretch from one point to increase or decrease the size of all shapes at once, it's hard or no way to perform.
Page management also not the best. No option to setup the page size, (A4, A3, Letter, or another).
CTRL + Mouse Wheel, only zoom in, I can't zoom out..
Rotation should allow us to see the symbol while rotating, and not a square around the symbol.
Missing option to join 2 or more shapes and use them as a new shape inside the drawing.
Some icons in toolbar have shades, and feel like old icons or outdated.
Export option require installing a PDF Filter, which is (NovaPDF printer) when most of the times, we already have a PDF printer in the system. this should be native.
Regarding installations and upgrades.. I upgrade to version 2018, and I'm still able to open version 2017 at the same time... so, it's not an upgrade, it's a new installation.
WD
William De Haene S.
I`m very satfisfied with the product
I`m very satfisfied with the product. SmartDraw team should be working in making this grate app in diferent languages. I`m struggling a little with the Google translation.