SmartDraw is a unified visual workspace that combines diagramming, whiteboarding and data into one enterprise-friendly app that teams use to get work done. SmartDraw Software has been in business for over 20 years. Today, more than 85% of the Fortune 500 and more than 250,000 public and private enterprises of all sizes around the world use SmartDraw to create visuals.
SmartDraw (smartdraw.com) has 199 customer reviews on Five Star Index, with an average rating of 3.3 out of 5.
Also known as
smartdraw.com
Website
smartdraw.com
Category
IT & Communication
Location
The Woodlands, Texas
Listed on Five Star Index
2026
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The company replied to 4% of reviews.
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Most recent review: October 2026.
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I tried the trial version and found the program to be good for what i needed and that was to design a large warehouse , workshop and office . As i found the program very easy i decided to purchase the full program and this was also an easy process. I recommend it.
DB
Debora B.
Excellent Support!
Purchased Smart Draw in 2011 for work. Had not contacted for support in over 4 years. When I got my new laptop at work, I had problems with installation. I contacted support and my problem was resolved very quickly and the support desk followed through until all issues were resolved. Love the product! Love the support services!
LM
Luis M.
I´m very satisfied with SmartDraw.
I´m very satisfied with SmartDraw.
I´ve been using it since 2017.
It solves a lot of my office demands in a charm.
I use to run SmartDraw together with other applications and it is very stable. There is no memory problems and not that "big software running" feeling.
I´m ok with SmartDraw!
WT
Work Traveler 8.
Waste of time
As echoed below, the trail is a complete waste of time. Can only export drawings with intrusive watermarks on them which block any content from being read.
I will not be purchasing as I have no idea what the finished drawings will look like in a report.
AS
Alfie S.
Trial is a waste of time as you cannot use any images created.
Thought I'd give it a go as we're all a bit sick of Draw.Io. Created my first image in SmartDraw but can't export it without the "made with trial copy" watermark.
With this kind of tool, I want to be able to use the software for a few weeks, across different use cases, to get a sense of whether it's worth purchasing for my team
As we cannot export images to use, we have no idea of whether this software improves our company. We won't be purchasing it.
This is not how to offer a trial. We'll be sticking with Draw.io.
Response from SmartDrawOct 7, 2019
If your organization needs a longer, more in-depth evaluation, please feel free to reach out to [email protected].
AN
Antonio
Excellent Visual Aid
In short, SmartDraw was EXACTLY what I was looking for as I prepare to launch my first business. I'll detail my exact use of it specific to my business type, but I'm sure anyone can extrapolate it to other business types for their use.
My business is in fitness and I was looking at different locations of varying square footage. The fitness business studio requires exercise equipment that is both fixed (bolted) as well as movable (soft goods). Standalone, it was a challenge to figure out exactly what equipment would fit in 2000sf vs 5000sf, and how it would all conform to varying structures. I could "envision" only so much, but when my location size would dictate my equipment budget (while still ensuring enough "free space"), I needed something TANGIBLE, MEASURABLE, MOLDABLE, and EASY TO USE.
SmartDraw was all those and more! I was able to create very accurate equipment budget proposals for each location (regardless of size) by drawing out floorplans, taking equipment measurements, and piecing things together. Of course, a service like this is available through different fitness equipment vendors, but then we introduce the variables of timeliness (or lack) of communication and added cost (every dollar always counts, but when you're a start-up, every dollar counts especially when you don't have much).
A HUGE additional benefit is that I drafted my gym/studio EXACTLY how I want it. I provided a copy to my architect and contractor so they could "see" exactly what I want. There's no back and forth and they don't have to guess what I'm envisioning.
Very happy with the product. I highly recommend it to anyone needing to lay out a floorplan and more. There's a ton more items I haven't been able to use, but I plan to continue using it.
BL
Bernardo Álvarez L.
It is a good tool for an electrical engineer!
Simplify the single line diagrams and allow editing them easily and simply.
SF
Sandra F.
This lets me be my own architect!
Every time I open a new office, the first thing I do is go to SmartDraw and lay out the whole plan. Then I can add or remove walls, measure for existing or to-be-purchased furniture, etc. It's actually a lot of fun, and when I hand the drawings to my landlord or construction manager, they are shocked that I have something so professional in such a short time! Love this program...