SmartCreditReviews of smartcredit.com

A charge from smart credit came up on my credit card. I immediately called them for a refund because I never signed up for their services or know who they are for that matter. I initially got the run around. They gave me a number to call for my refund that was non existent. I called back and spoke to someone else. Told them I was recording them and I would expose them on social media and YouTube. All of a sudden, the manager was right there and approved my refund. They didn’t even have my accurate information. They had the wrong email address and the wrong street address, but they did try to play me like I signed up for their services but maybe forgot. No!!! There is no way I would forget what I promised to pay for. Don’t let them play you, it sounds like they are desperate for subscribers so they fraud people, then hope they can manipulate them into forgetting. Don’t let these thieves keep your money

Cancelled my membership and was told that by logging back into the account the cancelation request would no longer apply. They don't let you know that when you cancel your account and will send you emails to get you to login again. They won't let you delete the account either. Unethical thiefs!

Their good reviews are all fake. The problem started when I discovered an unknown $21.95 charge on my credit card from smartcredit.com. I do not have a credit monitoring account with smartcredit so I called them to see what is going on and get a refund but they do not want to issue me a refund. I am waiting for a manager to call me to fix the problem. Horrible experience. I'm calling attorney generals office, BBB and scammerexposed.com

as a person that doesnt do many reveiws i took the time to say the app is easy to navigate and showed me some things that credit karma did not have i do have a above average score but i see this as a great app that can help get a better score with the many extras

Be cautious !!! I signed up for a single credit report, for a credit restoration company… They charged me three times in the first three days, at $19.95, each time… So almost $60 for one single report… Then they put me on auto so they charge me $19.95 a month after, and the month after that… I contacted customer service, instead of getting a sympathetic person, she gave me some excuse on why that makes sense and would not reimburse me, or refund me at all for their mistake. Later ...After being contacted by a very nice manager , she was happy to refund me for the additional charges, which is very much appreciated.

my score went down 21 pts. I was tracking my progress and telling m agent news about my score. I have never told about my rights to cancel my membership my five-day cancelation policy My agent did not help me to cancel my membership. she told me do it my self. I want my money back. since less in a month, i had to cancel my accont before my score go under 600.

Was offered a 1-month free trial and gave this site a try last year to see if it could dispute and remove a exorbitant surprise medical bill from my credit report. After uploading the collection documents, I was surprised and impressed to find that it was removed from my report in less than a month. My credit score has gone from the low 600s to the mid 700s over the last year (with some diligence on my part in reducing credit accounts), but this made a significant impact as well. I did have a hiccup where the collection magically reappeared on a different bureau, but I disputed it through the credit karma app and it was removed again swiftly. I am now happily paying about 10$ a month for Smart Credits premium membership. No complaints so far, website interface could use some improvements, but the service works as advertised.