Torrence
No support
I have called several times to have someone acknowledge the holes that were in the side of the box that were left open where screws once were. During the rainy weather I had to buy bolts and nuts from a hardware store to plug the holes to keep my belongings from getting wet. I still haven't heard back from Smart box and the box was dropped of at the end of last month.
Response from SmartboxmovingandstorageJan 21, 2016
Torrence, I was disappointed to hear that you have had trouble reaching the local office regarding the condition of your SMARTBOX. I have reached out to them and asked that they contact you directly today to ensure that this matter is dealt with. I don't have a record that you have called our customer order center about this specific matter and I am not sure what number you were calling, but we can help with most of your customer service needs and can be reach Monday - Saturday at 877-627-8269 or via email at [email protected].



