Smart & FinalReviews of smartandfinal.com

looked at todays ad aug 28th wanted to go get some items , but one item I wanted , the most expensive was on digital ad . so I just did not go buy anything. can not do digital ads do away with them or just sell your items on sale because if you do ads you know your still making money!!!!

First, the prices are not low. Most supermarket prices are much lower. We just tried to eat the worst ribeye steaks ever. The meat was so tough that we would not feed it to our dog. I can't imagine who they are trying to fool selling this garbage. This is a store I will never visit again.

Bad customer service cashier so disrespectful and rude. Asked me to shut up and yelling at me in front of all customers. Store 735 . For sure cashier has a race’s issue.

The manager of smart n final store #352 accused my autistic 13 year old daughter of stealing a pack of meat. My daughter never touched anything. I picked up a pack of chicken wings and looked at the price and put them back. When I went to confront him he said he was watching us, he said he saw us pick of the pack of meat and then the meat disappeared. I told him to check his cameras he refused. So now I’m think you watch all the black customers. There was a white customer looking at meat too how come he didn’t harassed her. He knew he was n the wrong and all he had to do was apologize to my child but no he turn his back to us like he was busy watching more customers in the store.

Saw the ground turkey was on special for $2.99, instead of $5.49, they were two yellow special tags with the price. Once I get to the register it comes up regular price. They call to check, then tell me it's 5.49, not on sale. ("And that a picture was sent to prove"), i rushed to area to see for myself: Caught the worker red handed cleaning the tags off (she had a box cutter and paper towels in her hand. She was quick to tell me that this price is $5.49! I told her I know what I saw earlier... They're supposed to give it to you free if it scans different than the price says on shelf. So is MGMT telling workers to do this now??

Bait and Switch. This is the second year in a row that they advertise rib eye roast at a good price, but don't bother stocking in their store. I went twice this week. Today I spoke with the meat stocker and was told they haven't had it in stock all week.

Oh the stupidity of your Westlake Village location- Thursday mornings are not the ideal time to have your floors cleaned. Who ever at that location decided this was remotely a good idea should be fired from their job! You couldn’t have done this after hours at night? It was that important to lose all that business from hard working Americans who need to stop and get food? I will never step one foot in your establishment again, I will never spend another dime with you people! Oh the ignorance and stupidity!

wife needed a few things and stopped at smart and final, as we are going through the froozen section I se Marie Callender Coconut cream pie on SALE $3.99 I'll take one, when we got to the cashier she rings in $8.99 ? I said they are on sale $3.99 Response No it's not, I said I am not paying $10 bucks for one. I took it back put it in the freezer. I took the sign and walked halfway through the store again to the cashier to show her the sale sign $3.99, Now she says she can give me the sale price $3.99 ? My answer was IS THIS SOME TYPE OF EXCERCISE CLASS? running back and forth in the store? How many people do they screw by sale prices and then charge them full price?