Small Pet SelectReviews of smallpetselect.com

Response from Small Pet SelectJul 27, 2026

Hi Isobel, Thank you for taking the time to share your experience. We understand how concerning it can be to find something unexpected in a box of Premium Orchard Hay. Because hay is a natural agricultural product grown in open fields, the occasional dried insect or plant material can make its way into a bale despite multiple quality inspections. We never use pesticides or fumigation, helping preserve the natural quality of our rabbit hay and other small pet hay products. When you contacted our Customer Support team, we reviewed your concern, answered your questions, and sent a replacement box so you could feel confident feeding your rabbits. We truly appreciate you bringing this to our attention. Customer feedback helps us continue improving the quality of our Premium Orchard Hay and the service we provide to rabbit and small pet families. Thank you for giving us the opportunity to help. Small Pet Select