Gordon W.
I really like smafan.com products
I really like smafan.com products, I bought and installed three of their smart fans, and in the summertime they are awesome, sometimes they go offline, like when the power goes out or the router reboots, but I can usually get them reconnected pretty quickly. One of the remotes quit working and I had to buy a new one, but it works so I'm happy, although I wish they would have just sent me a new one for free, but I understand that they can't warranty things for life.
Response from smafan.comJul 31, 2025
Thank you for your support and for choosing Smafan smart fans—we’re thrilled to hear they’ve been keeping you cool during the summer! Regarding the remote, we’d like to let you know that our products come with a 3-year warranty. It looks like we didn’t receive a warranty request from you, but no worries—we’re still here to help. Please feel free to reach out to us, and we’ll be happy to look into a solution for you. Thanks again for your feedback and for being part of the Smafan community!