Catalina G.
Relieved I received my order after 10 days
I received the order after 10 days which is a relief after reading the reviews here. I was convinced its a scam and I spent £50 on something I will never receive. But I did. I also contacted customer service after 4 days as the updates were all about China and thought surely would have left the country after 4 days and 5 depots. I got a reply after 2 days to say its going through customs and to check my tracking regularly. And today I actually received the order, 3 pillows through Yodel.
Response from SlumberkiddiesDec 20, 2025
Thank you for sharing your detailed experience! We sincerely apologize for the initial concern and confusion caused by the tracking updates. We’re glad your order arrived safely and that our customer service was able to provide support while it was in transit. Your feedback helps us improve communication and delivery updates for future orders. If you have any further questions or need assistance, please reach out to us at [email protected].


