Slumber Cloud was founded to help more people on the planet enjoy a better night’s sleep. Since humans spend 1/3 of their lives in bed, Slumber Cloud provides solutions to the most aggravating sleep disturbances: overheating, being too cold or being uncomfortable. To help people feel more rested each and every morning, Slumber Cloud teamed up with innovators in the sleep industry, such as Outlast Technology, to create a line of products that help consumers fall asleep faster, have less sleep disturbances and get the best night of sleep possible.
Slumber Cloud (slumbercloud.com) has 113 customer reviews on Five Star Index, with an average rating of 3.7 out of 5.
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philipdestroyer
Hello, Overall, I haven't found their mattress pad to be very cooling at all. I wouldn't recommend it for the huge amount of money that it costs. They also sort all their reviews on their site by rating making it almost impossible to read reviews with a lower than 5 star ratings (you have to scroll through pages of old 5 star reviews before you can see new 1/2/3/4 star reviews).
Ti
* Terrible quality sheets/comforter/pillows/mattress pad. * They didn't honor their advertised return policy. This isn't just "I really hoped they'd do wonders for my sleep but they didn't" -- it's more of a "Yikes I opened the package and it was clear that this was just low-grade material" kind of thing. Did some further research and noticed that their team is made up of 1) nobody with any technical expertise or experience and 2) pretty much everybody from marketing and advertising background. My takeaway - feels like a low-grade scam. :/
ANGELA T.
I loved the firm pillow I bought last year so I ordered 2 sot/medium pillows. I was very disappointed. They didn’t stay cool and they don’t keep their shape! It was a waste of $200.00
Carleigh L.
Terrible. A product that is meant to make you not sweat at night made me think I had a medical condition. I had to work with my doctor for months to figure out it was due to me using this product and when I finally figure it out they refused to do a refund. Save yourself the trouble and just get a cotton mattress pad.
Kelly R.
I love my slumber cloud products! Just like sleeping on a cloud. The performance sheets are my personal favorite. I sleep next to the hottest sleeper and we both sleep so comfortably. The silk pillow case feels so luxurious!! Not to mention the amazing slumber cloud team. I reached out with a question regarding shipping. They were so kind and professional and it ended up being a ups problem!! I felt so silly and embarrassed but they were kind enough to offer me 10% off my next purchase. Definitely a repeat customer!!!!
Emily D.
Not good for hot sleepers! The customer service was great but the product was not good. I am a hot sleeper, which is why I got this comforter. But I woke up covered in sweat every night I used this new comforter. Worse than ever before. The duvet cover held the moisture, so when I woke up the cover was damp and it stayed damp ALL DAY! I have had to wash it three times in one week. I am returning it. The buttons on the duvet cover also kept falling off! They were not sewed on well. I had to re-attach two and two more have fallen off since I got it. One fell off right after removing from the package. Do not recommend this product at all, but their customer service person was helpful! I hope this helps someone like me who was convinced by all the reviews on their website that it would be great.
Marc S.
I bought the whole set for my bed. Mattress pad, sheet set, pillows, pillow covers, comforter, duvet cover. I’ve always slept very hot and have wasted a lot of money on other products. I can say all of the bedding is super soft and I finally don’t wake up in a pool of sweat! I would recommend these products to anyone who suffers from night sweats! Just make sure to follow the care instructions, the rep told me not to wash or dry on high heat which I followed and haven’t had any issues.
Claudia H.
I am so disappointed at the product and the customer service.. I purchased the comforter in November of last year and washed it for the first time last week. It shrunk y at least eight inches..it was a king size and now looks like a queen size. Contacted customer support who basically said, sorry but that’s within acceptable shrinkage limits...what?
