Dissatisfied
Horrible frames and the perscription …
Horrible frames that arent comfortable. Cheaply made imo, and the perscription isn't good at all. Tried to notify and was told that it's the correct order and give it a few days to adjust. Hard to do when you can't even see through them. Now I'm instructed to send the glasses back that I have to pay shipping to return. Needless to say, I won't be ordering from this company again. Sure hope a refund is issued for this error.
Response from SLLACJul 1, 2026
Hi there, We're sorry to hear that your glasses didn't meet your expectations. Our team carefully manufactures each pair according to the prescription and frame options provided with the order, and it's not uncommon for some wearers to experience a short adaptation period with new prescription lenses. However, we understand that this isn't the experience you were hoping for. If you're still experiencing vision issues, please contact our support team with your order details. We'll be happy to review your case further and assist you in accordance with our return and warranty policy. We appreciate your feedback and are always working to improve both our products and customer experience.