Slivor is a premium health technology company specializing in advanced ear care solutions. Our flagship product, the Slivor VisioEar, features professional-grade HD camera technology that allows users to safely see inside their ear canal while removing wax buildup at home. Using the same technology trusted by medical professionals, our device provides a safe alternative to traditional cleaning methods like Q-tips, helping customers instantly restore clear hearing, reduce headaches, and eliminate expensive doctor visits.
Slivor (slivor.com) has 36 customer reviews on Five Star Index, with an average rating of 2.3 out of 5.
Also known as
slivor.com
Website
slivor.com
Category
Personal Care
Location
Sheridan, Wyoming
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 58% of reviews.
Latest
Most recent review: September 2026.
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Can't even connect the device, it only will accept connecting to wifi, why? Why is it not blue toothed to my phone. Regardless, I have attempted to connect to the wifi and it says connected but no internet and won't go any further in the process, essentially making it useless as it's not connecting to the phone. Absolute waste of money. 😕
Response from SlivorFeb 16, 2026
Hey Mark,
Totally get the frustration, but good news, you're actually doing it right!
The "connected but no internet" message is normal. The device creates its own WiFi just to stream the camera to your phone, it doesn't provide internet.
When your phone shows that warning, just tap "Keep Anyway" or "Stay Connected" and it'll work.
If you're still having trouble after that, shoot us an email at [email protected] and we'll walk you through it.
— The Slivor Team
SH
Sheena
Same as the top rated product - but cheaper by c.£20
My son found the advert for the Slivor VisioEar, a tool which combines a tiny camera with a little tool for the removal of ear wax.
I was skeptical but as it was only £30, we thought we'd give it a go!
Delivery took a couple of weeks, via the all-too-common-these-days International flight, but this product is ace! Simple to set up, excellent little camera with great quality images shown on your mobile device. (Quality is of course dependent on your WiFi and device).
This is a game changer for us and hopefully will mean less microsuction sessions!
In my research I found a review site confirming the top 5 ear cleaning devices. This is not on the list, but it is the same as the top rated product but at least £20 cheaper. An easy choice in my opinion!
Give it a go!
MA
Mía R.
Never Received Product
Never gave me an opportunity to leave delivery instructions. Package was stolen or never delivered. Customer service just tells you to deal with the shipping company who refuses to do anything. I'm tired of going back & forth. Never received what I paid for. I deal with a health condition while working full time. I don't have time/energy for this. What an absolute waste of my time & money.
SH
shoper
Scam product
Scam product. Do not buy, and they refuse to refund even with their 30 days money back guarantee policy.
Response from SlivorJan 22, 2026
Hi there,
We're sorry to hear about your experience, this isn't the standard we hold ourselves to.
We absolutely stand behind our 30-day money-back guarantee. If your refund request wasn't handled properly, we want to make this right.
Please reach out to us at [email protected] with your order number, and we'll personally look into your case and get back to you within 24-48 hours.
— The Slivor Team
SC
Sara C.
Absolutely unimpressed
Absolutely unimpressed. This product does cause discomfort with use as directed. It did not deliver results as noted in other reviews. In attempting to convey concerns with Slivor Customer Support, they declined to honor their well-advertised 30-day money back guarantee and created new conditions and qualifiers with each communication. I strongly advise you to save your money. If you are curious about this product - don't be.
Response from SlivorJan 20, 2026
Thank you for your feedback, we’re sorry to hear your experience wasn’t positive. We reviewed the video you shared and confirmed the device was working correctly and used as intended.
We understand your concern about discomfort. The device is designed to be used gently at the entrance of the ear canal only. Using too much pressure or inserting it too deeply can cause irritation or pain.
Since the device is functioning properly and there is no defect, we’re unable to issue a refund under our 30-day guarantee.
If you’d like additional guidance on safe use, we’re happy to help.
- Slivor Team
EV
Eva
Misleading shipping, item never delivered, Klarna dispute required
Misleading shipping, item never delivered, Klarna dispute required
I ordered an ear cleaning device from Slivor on 28 November as a Christmas gift. The website and Facebook advert gave the impression of a local seller, but this turned out not to be the case.
The item was shipped using YunExpress (China) with Evri as last-mile courier. Tracking information was inconsistent, changed multiple times, and was accessible via the seller’s own tracking page, then Evri later confirmed that the parcel missed connection / was lost and was never delivered.
Despite contacting the seller several times, the issue was not resolved. I was repeatedly told to “wait” while automated emails continued to say the order was “about to ship,” even weeks after dispatch. The item never arrived and missed the purpose entirely as a Christmas gift.
I paid using Klarna Pay Later, reported the item as not received, and Klarna confirmed they were unable to get a proper response from the seller. The case is still under investigation.
After researching further, I found the same product available elsewhere for a fraction of the price, which makes the experience even more disappointing.
I strongly recommend being cautious. If you do buy, use a protected payment method and do not rely on the advertised impression of local shipping.
Response from SlivorJan 22, 2026
Thank you for taking the time to share your experience. We’re truly sorry to hear your order did not arrive in time for Christmas.
We understand how frustrating this must be, especially when purchasing a gift. We want to help and follow up on this as a priority. At this time, we cannot confirm the final status of the parcel, as tracking information can sometimes be inconsistent depending on the carrier and location.
Please contact us directly at [email protected] with your order details, and we will investigate the shipping status immediately. We’re committed to resolving this and will work with the carrier to find the best outcome for you.
Thank you again for your feedback. We appreciate the opportunity to make this right.
- Slivor Team
ML
M L.
Comes as advertised
I will not lie I looked at the reviews after I made the purchase and these comments made me really nervous, so for anyone like me im here to alleviate some relief. It did take longer than expected and the tracking was weird (got several updates about it coming to ship, being shipped, about to ship, etc etc).
But the product arrived safely and as advertised. You do have to download an app and connect to the devices’ Bluetooth, but that’s about it. Works well; hard to see if you’re like me and have a lot of ear hair, but i get bad wax build up and I was able to use it to clean it out.
Only problem was that my right ear had hardened wax. Using the soft caps, it kept pushing it further in. I had to use the actual metal bit and remove the soft cap in order to remove it, so if you have hard wax be cautious. Or do as I did and flush your ear with warm water, then go in with the metal bit as that worked for me.
LE
luke E.
Absolute scam
Horrendous experience - ordered on 1 December, it’s now 20 December and it has never arrived. Got an email from them saying that there was a delivery exception and that it was being returned to sender - in China. It’s a massive scam, do not waste your time. All the social media advertising is deceptive. Avoid
Response from SlivorDec 22, 2025
Hello Luke,
We’re sorry to hear about your experience and understand how frustrating delivery delays can be.
We’re unable to locate your order based on this review alone. To look into this properly and assist you, please email us at [email protected] with your order number and the email used at checkout. Once we have those details, our team can review the shipment status and advise on the next steps.
We take all feedback seriously and are happy to help resolve this.
- Slivor Team