Austin T.
Some kinks, but worth it more so than not.
Finally got the product a few days ago. First off, I was surprised by the size of the package. Instead of some medium-sized standard package, it came in something shaped and small enough to be a small VHS tape. Regardless, everything was intact and present. However, the matter of the ear tips concerned me. I got only one variation of the tips. Also, I feel like there should be more on-hand elaboration about cleaning and disposal since I’ve went through nearly half of the tips I received. And while I’m at it, cleaning the camera is a little troublesome, especially since it collects hair and strands of similar material annoyingly easy. On top of things, I’m a little concerned by how deep I can insert the VisioEar without damaging my ear canal or touching my eardrum, not that I’ve done it thankfully. Perhaps a plastic ear model is needed to come with the product so that people can practice and get acquainted without experimentation on real ears or the trouble of scrolling online media for assistance/showcases. Ultimately, while there are some kinks going on for me, the positives suppress the negatives to say that I’m not exactly displeased or regretful regarding my purchase. There’s needed improvement and additions, but otherwise, I can now clean my ears so much more effectively even though leveraging the thing is a pain in the behind. And I should publicly note that the task itself is a little tricky since dexterity and precision are essential to both using the VisioEar and for cleaning ears in general.
Response from SlivorNov 18, 2025
Hi Austin, Thank you so much for the detailed feedback, we really appreciate it! Just wanted to mention that the silicone tips are actually designed to be cleaned and reused, not disposed of after each use. You can just rinse them with warm water and they're good to go, so you should get much more use out of them. We'll definitely work on making that clearer in the instructions. For the camera lens collecting hair and debris, wiping it down with a microfiber cloth after each use should help keep it clean. And regarding depth safety, the soft silicone tips are flexible enough that they won't damage your eardrum even if you accidentally make contact, they're specifically designed with that safety feature in mind. That said, it's still better to avoid touching it, and with a bit of practice you'll start to recognize exactly where your eardrum is and how to work around it comfortably. Your suggestion about including a practice model is really smart and something we'll absolutely discuss with the product team. We've also just launched the VisioEar Pro which includes a 360-degree gyroscope that makes maneuvering significantly easier, plus multiple tool options. It's specifically designed to address that initial learning curve you mentioned. We're taking all of this feedback seriously to keep improving the experience. Thanks again for giving us a shot and for the honest review! - Slivor Team