Victor F.
Terrible customer service.
Terrible customer service. Deceptive ad. Returned item to them. No response. No refund. Finally after I had to contact their customer service. Told boss was gone. Four days later they issued a refund.

SlingMods brings you the latest and greatest Aftermarket Performance Parts & Accessories for Powersport Vehicles with such vehicles as the Polaris Slingshot, Can-Am Spyder, Can-Am Ryker and more! We currently have over 5000+ mods to browse through including things like LED Headlight Kits, Forced Induction Kits, Billet Accessories, Carbon Fiber Accessories, Seats, LED Lighting Kits and more. Subscribe to our Channel to stay up to date on the latest Installation and Review videos for your Powersport Vehicles!With over 15 years of internet experience and over 1 million orders shipped, the creators of SlingMods.com are here to provide an excellent buying experience that is second to none.
Slingmods (slingmods.com) has 243 customer reviews on Five Star Index, with an average rating of 4.3 out of 5.
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243 approved reviews, newest moderated first
Victor F.
Terrible customer service. Deceptive ad. Returned item to them. No response. No refund. Finally after I had to contact their customer service. Told boss was gone. Four days later they issued a refund.
James N.
Just want to give Chris Woodland from Sling Mod, a thumbs up, for his fast courteous service on getting me a replacement light for my Ryker. Thanks keep up the good work.
Jean D.
J’ai commandé une pièce le 11 avril 2022 qui était écrit en stock, 5 semaine plus tard, je m’aperçois que la pièce est en pré commande, je leur demande si je peux être remboursé et il m’envoie un e-mail d’acceptation de remboursement, je n’ai toujours pas reçu le remboursement et j’essaie de les contacter pour qu’il vérifie et je n’ai pas de nouvelles, no commande 321131 et no de retour 10655
Response from SlingmodsMay 24, 2022
Hello Jean - Apologies your item was on pre-order. Your cancellation request was received on the 20th, and refunded on the same day. Refunds can take 24 to 48 hours to show up on your statement. I'll be emailing you a refund receipt as well, so we can investigate further if needed.
Chris T.
I only give them a one star because they have a bad rating of not calling back when you have questions regarding their product I called several times regarding the product that I ordered that I did not need to find that out once I got it because no one from their office never called back I hope they can work this out and understand how important to contact consumers We make them who they are and sometimes I think they still seem to forget that that’s all the competition out there and if this keep going on they going to see a decrease in their sales.
Response from SlingmodsMay 24, 2022
Hello Chris - We appreciate your business for over a year! Apologies no one reached out. I'd like to investigate this further, and furthermore correct the issue. I'm having one of my reps contact you. Did you try contacting us by phone and leave a voicemail, or send an email in by chance? I want to make sure the contact avenue you tried us on did not "slip through the cracks" if you will.
Roger S.
This review is do to my Ryker battery that was purchased in March 2022. Was sent to the wrong address . After contacting them they said there is nothing they can do. I then call the USPS and they said that Sling mods can have it intercepted. AFTER CALLING SINGMODSA SECOND TIME THEY SAID THERE IS NTHING THEYCAN DO. THE TYPEOF SERVICE ISNOT ACCEPTABLE . I WILL NOT ODER FROM THEM AGAIN.
Response from SlingmodsMar 16, 2022
Hello Roger - Your order was placed on the 4th of March and shipped out the same day. You contacted us on the 9th of March to report that you had entered the incorrect address. Unfortunately, when shipping by way of USPS, there are few tools to intercept packages. When we tried to use this tool to intercept, it was too late as it had already landed. The only prevention to this would to have been informed earlier. Apologies we could not have assisted further, not due to lack of trying, but due to lack of tools the post office provides us.
Lilc
I installed wheel kit and underglow 1,2,and 3 i was missing 2 wires had them in a couple days ,it was the best service I received in a long time from customer service ,,thanks slingmod
Lucifer D.
A very fishy place of business, would not ship my spyder cover to my work where im stationed at they will only ship to my billing address, they told me the credit card companies make them do it cause of fraud? Sad thing was i was using my bank card 🤔 You cant even send friends or family Christmas presents if you shop there! I had no other companies tell me this, so i shop at lamonster .Will not be doing business with again They didnt even seem to care, guess they have to much business
Response from SlingmodsDec 15, 2021
Hello Lucifer - Sorry to hear about your bad experience. Unfortunately, some of our credit card companies have algorithms in place that give out a "Fraud Score" that we have to decipher by hand. In todays day and age, there is quite a bit of fraud on the internet that we have to deal with constantly. I know this can be an issue for some customers, so we try to offer different payment options to customers (PayPal, Affirm, Amazon Checkout) where this doesn't become a factor. I hope one day credit card companies make it a bit easier to decipher this for us, and not have to deal with this snag. Hope you have a great day and apologies for the inconvenience.
Stan J.
Bought 2 sets of fender indicator LEDs for my Spyder and Ryker. Had major issues with Ryker parts and minor problems with Spyder parts from new. They were replaced but now, 10 months on, problems with Spyder parts and Slingmods are not prepared to help. I've just cancelled an order worth over $2000.
Response from SlingmodsOct 13, 2021
Hello Stan - Just doing a little research on your review. Can you tell us a bit more about the issues you had with our customer service? I do see in our system that our rep was able to get you an replacement in a timely manor. Was there something else we missed?