SlingmodsReviews of slingmods.com

Texting back and forth with customer service about an order I received. They had no problem Texting me right back until I asked about returning the sway bar and ordering a different one,they would not text me back anymore and wouldn't answer my texts which is the only way to reach them because they never answer the phone number listed online. Totally disappointed with service and won't order anything from them again.

2013 Spyder RT - ordered their elite led headlight and fog light kits. Was notified by email when item shipped, no tracking number, 2 weeks later item arrives. Install went well and pleased with the light output but, the led drivers put out so much line noise my bike radio is pure static and unusable. Tried to call Slingmods, goes straight to voicemail, left message, no response. Emailed Sling mod and explained the issue and asked how to resolve it. Their response was to use bluetooth for music instead of the radio. Obviously had to install the bulbs to get them to work but no refundable once installed. Beware of their led kits. At least for my 2013 spyder after they "spent over a year researching" the best led conversion kit I guess they never tried to listen to music or weather. This was my first and last purchase and a costly mistake on my behalf ordering from them. At least the cupholder I ordered at the same time works.

I ordered the SSV Works speaker system for my Can‑Am Ryker, and the kit I received was not compatible with my bike. The amplifier came with the wrong plug, so it cannot be installed. I contacted Slingmods by phone and email. They originally said they would send a return label for a refund, but I never received it. Every time I call, I’m sent to voicemail. They returned one call, but after that I have received no responses to my emails or messages. I also reached out to SSV Works, but they said they cannot help because the purchase was made through Slingmods. At this point, I’m stuck with a product that doesn’t fit and no customer support from either company. Posting this so other Ryker owners know to double‑check compatibility and be aware of the customer service issues.

Horrible experience! It took a month for my purchase to arrive and come to find out, I purchased the wrong item (that's on me). The fact Slingmods is nothing more than a drop shipper and took a month to fulfill my last two orders is the reason I'll never do business with them again.

I've spent a lot of cash with them and cant get a hold of them and no return calls.

Very poor customer service will not honor there warranty...very cheaply made junk....very deceptive and expensive add ons that do not last...

So Slingmods sold me some chrome wheels for my 2023 Can Am Spyder. Once installed and balanced, it was like riding a bull at a rodeo. Took it back to dealer for another balance, same results. Went to a tire shop and they balanced them, had to buy a $130 jack to take the wheels off before they would do it and same results. Another tire place told me to try balancing beads, same results, so wheels are bad. Slingmods never answer my 3 phone calls and multiple emails. Finally Alec responded and says nothing they can do and we don’t do returns. So I had to pay to have them swap back to my old wheels and now I have $400 wheels to use as door stops. Thanks for nothing Slingmods and your poor customer service.

There was a problem with the order. But instead of solving the problem, they just went with can't do anything since you only had 14 days to return item (which I was not asking to be returned just to fix the actual order). BTW a $1,500 dollar product. Also to clarify response given, seats have not been exposed to elements. And mistake in the order was based on you inadequate website description. Once year and model of bike has been input originally, giving options that do not fit the bike should not even appear, since they are deceiving. Also a refund or return was never asked from me, just how to solve the issue even if I had to pay for manufacturer to cut a hole for the installation of the seat and you guys to send the proper back rest. But your amazing solution is buy another 1500 dollar seat and see if you can sell the other one. If it were that easy, why don't you take it back then?