SlickwrapsReviews of slickwraps.com

The customer is always wrong - Slickwraps' motto I emailed them multiple times regarding the fact that my order has not reached me, they finally replied after about 2 weeks saying that I need to go hunt down the package myself by talking to the customs department or the local shipping companies instead of them taking responsibility that the package has not arrived to the customer. The tracking number clearly states that the package is still in New Jersey since the 17th of NOVEMBER, 2 months now. Maybe its time to admit that the package is lost?

I have already written a review about this company they have contacted me asking for my order number and have not responded since almost a month ago. I have emailed them twice and to their support team and nothing. The products I received did not feel or look good on my phone they didnt stick suffeciently and they were too big. They were so big that they stuck over the edges of the phone and gave it a disgusting lip that would catch and collect dirt and other things. The screen protector broke within a week and it didnt even fit in the first place. It too hung over the curve of my screen and collected dirt. I would never recommend this product/company.

Paid extra for 2 day shipping was told by Natasha in support that paying extra for shipping doesn’t include processing time. Was told to search up the policy in a support page that wasn’t provided. Poor customer service, poor service still haven’t received my order and it’s been processing for weeks. Go with another consent, I won’t advertise any names but any company is better than this at least you’ll get your wrap. Contacting my credit card company to report this fraud. Update: Received my order it was some adhesive sticker. It fits most of the computer some computer still sticks out not that noticable. Still horrible customer service would not advise doing business lots of other places that will give you the perfect fit material and won’t deceive you to pay extra for shipping and not even ship until the next month.

My first post was deleted by SlickWraps for being a duplicate, which was not. I ordered a wrap for my 2012 13 inch Macbook Pro and received the wrong size. Thinking it was Slickwraps mistake, I reviewed the receipt and confirmed that I was billed for the correct product. After communicating with a Slickwraps associate (a person posing as a comic book character, aka Black Widow), I came to the conclusion that their ordering screen was poorly organized and could be relabeled. Essentially, I ordered a wrap for a 13 inch Macbook "without toolbar", because essentially that is what I have. There is an additional option that page labelled "13' Macbook pro", which would have been the correct choice for me. Little did I know that the sizes are different depending on the year the laptop was manufactured, but the company leaves that to the consumer to know and not the organization specializing in accessorizing the specific product. I was asked to pay double the cost of shipping listed on the webpage because of "administrative processing". Black Widow was cold and not understanding of my situation. Decided to not pay for shipping to return the product because it was better off in the trash, plus it did not feel good to give the company another opportunity to make profit. Decided to leave a number of poor reviews instead.

Placed an order in early December opting for 4 day shipping. Emailed a week later asking about the status of my order, as I paid with PayPal and when I input my information into their website my order wasn't listed at all. The response in email I received was from a fictional comic book character (Carol Danvers) stating that I will receive an email when the item ships, and that this is a busy time and their FAQ stated that there would be a delay during this time (this information however was NOT present on the ordering or checkout page). After Christmas the item still had not shipped (and this was to be a Christmas gift) so I emailed again asking to get my order cancelled. Also during this time the items I had purchased were on sale now, and I still hadn't gotten a shipping email. I received a response from a second fictional comic book character (Black Widow) stating they could ONLY cancel an order within 2 hours of placing the order and they can't do anything about it now. So we were now at 3 weeks with no status update, the item was now cheaper, and Christmas had passed, and they were refusing to refund my money for an item I still had not yet received. And to add insult I can't even get a response from an actual person, so I really have no idea who is responsible for responding to my messages. I finally filed a claim with PayPal, and only THEN did they ship my order to me, an order I no longer wanted because now I have a bad taste in my mouth from this company. Their customer service is absolutely awful and I would encourage anyone to stay away from this company and spend your money elsewhere.

Not sure what is wrong with their international mail service. I've made an order in November 2017. Until today (January) my item is still not here. I've submitted many requests to Slickwraps Support Center, they replied to my requests in the first few requests then they stopped responding to my requests. Not sure if it is a scam, I bought the skin because of the 50% discount deal. In the future, I would not buy any item from Slickwraps anymore.

First review on TrustPilot. Have seen numerous reviews deleted by SlickWraps. Please, go ahead and scroll down. Anyways, my experience is the same as everyone else. Even after contacting customer service I get the response that the "order is loose in the facility" to explain their inability to cancel it out of a 2 hour window of ordering. If an online company has a presence and runs a special they should have at least the ability to process and ship within a timely manner. Wish I read the reviews first. First time ordering is now my last time ordering. Now slickwraps is trying to claim this is a false review!! Some nerve! Did NOT respond to my email!

placed order 2 week ago and paid extra for 2 day shipping, still have not received order or shipment confirmation. Contacted slickwraps and they could not even give me an ETA and stated "paying extra for shipping does not include processing time" complete bs. UPDATE Finally received my order 40 days after ordering. Still would not recommend this website.