SlickwrapsReviews of slickwraps.com

WARNING to All potential buyers. Do not purchase from these guys, they are scammers. You won’t receive you products, not even a response from ‘customer service’. They’ll take your money and run.

Slickwraps placed an order on my behalf and credited my PayPal account for something I didn't order. I wanted to check what the shipping costs associated with ordering a laptop wrap from them would be, but when I logged into PayPal on their "order" page, their website crashed. I found out the next day they had credited my PayPal account for an amount I hadn't authorized, so I sent them a message on Facebook, through e-mail, and created an account on their resolutions center website to send them a ticket. It's more than a week later and they haven't responded to either of the three. On top of it all, I haven't received a confirmation e-mail either, so there's literally nothing for me to go on except for seeing the charge on my PayPal. Their website says the order is still "processing", but there's no option to cancel it or request a refund, outside of sending them an e-mail, ticket or Facebook message, and they intentionally ignore all of those. I've filed a claim through PayPal.

Worst online shopping experience ever! These guy's literally stole my money. I've made a custom skin order since jan 7, and today, 14 days later order is still in "processing" status. Tried to reach them 2 times , but they didn't bother answer me , I even asked for a refund , they never replied. What kind of business is that?! Once you put your card in that system you're done??! Unfair!

Really wish I would have read the reviews on here before purchasing. Shipping & communication from this company is absolutely horrendous. You couldn't pay me to deal with them again. Nearly 6 weeks after not hearing anything about my order, I emailed asking to cancel the order. I heard nothing in response. Finally, I disputed the PayPal payment. THAT got their attention. Less than 24 hours later, I got a notification stating my order was preparing to ship. I responded by saying I had already requested the order to be canceled weeks ago. Their response was basically "too bad." I find it humorous that the only time this company responds is if you involve a 3rd party (as is clear by their disputing of every negative review on this site regardless of its accuracy!) Who cares (or knows!) whether or not the product they offer is good. This company couldn't care less about its customers. Steer clear.

There products are fine. I am rating 1 star based on their horrible customer service and shipping. I ordered two cases on December 1st and paid for expedited shipping (1-3 days). 8 days later still no email saying the product had shipped. I emailed them and they said that due to their huge demand from recent sales they are backed up and asked that I allow 8-10 business days for processing and then 1-3 days shipping. 30 days later still no email saying it had shipped. I emailed them multiple times and every time it was the same thing. “We are backed up but will get your order shipped as soon as possible”. When I asked them to cancel my order and issue a refund they said that they can’t issue a refund after 24 hours per their policies. Well their policy also stated that i would have the case by this time. All the while I am receiving emails on an almost daily basis from them showing new sales that they have. Don’t have a sale if you can’t fulfill on your current orders. Long story short it is now the 20th of January and I just got an email saying my order had shipped. 51 days after I ordered it. This was supposed to be a gift for someone for Christmas. They didn’t discount my order refund the extra money I paid for expedited shipping or offer to do anything to make this right. Horrible service and I will never buy from them again.

This is a review that will be disputed by the company in an attempt to protect a business practice that is totally bad, in my review. Ordered non custom made wraps in November during one of their website sales. TOOK OVER 4 WEEKS TO ARRIVE. This is not because of delays in the postal service as the ship date was only 4 days before it arrived. THERE IS NO WAY TO CONTACT THEM. Their website does not have a single way to contact them, not even an email. Wanted to check on status since this was a gift,- no way to do so. ---- After I received the wrap, in my opinion, was cheap and not like what was proposed on their website. I returned the product back to the company requesting a refund due to the factors stated here. They did refund a PARTIAL AMOUNT of what I originally paid. They deducted their original cost of finally shipping the item to me originally, AFTER ALMOST 4 WEEKS. ---- I PAID To RETURN THE ITEM TO THEM MYSELF in the same manner that they sent it, so I'm out the shipping cost TO ME and the cost of RETURNING the product. So, my experience with this company was terrible. BE CAUTIOUS when ordering from this company.. Others have made reviews similar to this one. - 4/20 - UPDATE - First of all, the site says this REVIEWER WAS CONTACTED - I was not - ANOTHER LIE from Slickwraps. - Also, notified by credit bureau that this top notch organization had a DATA BREACH in February 2020. Of course, this poorly run organization NEVER CONTACT ME about the DATA BREACH. - Not only continuing their poor operations but no respect for the Safety and Protection of their customers data. --- Great job Slick Wraps, you outta be proud of yourselves, give yourself a pat on the back for all your customers you didn't have the courtesy or professionalism to inform them of you POOR DATA PROTECTION!

ok here is the update. First of all, I received my order after way too long. but deleted the review because I got the courier at last anyway. Right after I opened the package it had a small crease in the center on white skin it is very noticeable. So I emailed them right away with pictures. I did not get any response. I thought it might be because of the Christmas holidays. Its been a month now paid first class shipping and still got my package after almost a month later and a defective one too. please do not buy. worst customer service. and this is first time ever I am writing a bad review of any product

Ordered 2 on 30th December. no contact at all, no delivery info, nothing about delays, atrocious customer service and no intention to actually fulfil orders. they are vinyl stickers, what's so hard about sourcing or making them???? what flawed business model dictates printing orders as they come 4 weeks after they are initiated