sliBuy AuctionsReviews of slibuy.com

Rude customer service absolute junk being sold. Nothing but a misleading rip off artist! Beware, do not buy any of this junk!!!!! And then the girl at the window will get rude and loud with you. And when you get rude and loud with her back. She cancels your account!!! Forgot to tell her thank you.

Only gave it 1 star because I have to; this place is terrible! They are the biggest rip-off, lying jerks you will ever deal with! It is probably my fault, though, for going back 3 times, thinking things will be different! So I won a desk lamp that was like just about everything they post (NEW/OTHER), and it did not even power on! Then I won a twin bed frame with headboard storage and LED lighting! Nope, they sent me a regular metal frame, and it was a full-size even when I went back and checked the description, they put was a twin bed frame with storage headboard and footboard with LED lighting! not what they sent me! And the third and final time was a Kobalt 2-piece tool kit that was also (NEW/OTHER!) in the picture, it showed it in a box and with all the parts: two drills, a charge, and a battery! What I got was 2 non-working drills that looked like they were in water for a year, no battery or charger, and just came in a cloth tool bag that was full of mildew or mold! Now here's where they get you that NEW/OTHER bullshit! And yeah, did I mention they do not take returns and will not give refunds! If you are lucky, they might give you a credit towards your next auction win if you can. I also believe they have bots or personnel bidding against you on their behalf. I'm done with this place I'll stick to Craigslist or Obenhuaf auctions at least they are honest!

It is so sad that Bid is no longer legally binding, you guys are starting messing with bidding adding extra two minutes after when bidding is over. Let be honest with ourselves, you guys do is illegal in Illinois that violate the business ethics.

CAREFUL!! They employ the bait and switch scam guised as "sold as is" when they use stock photos and grossly inaccurate descriptions. They refuse refunds saying their 1 photo of a top of a box is what you get when there are no other defining markers. They also sold me used items that were marked as new. Not only were they used, but had months of damage and were still dirty!!!! They say it appeared new at a glance!! I have contacted the BBB, the Attorney General and the Chamber of Commerce! Im going to attempt the Health Department as well because thats iust gross and unsanitary. Maria the lady who answers the emails is also very unprofessional!

We purchased a lawnmower, what was put in the listing is nowhere near what we got. The listing said new and was said to be self propelled. There was grass hanging off the machine and no bagger and no battery and not self propelled..Then we purchased craftsman batteries and they didn’t work. When we took the stickers off there was a sticker underneath that said defective. This place is soooo deceitful. Stay away from here. PS. They said nothing we can do. We are just out the money.

The item in question was listed as "new," yet upon receipt, I discovered a sticker on the box indicating it was non-functional. This discrepancy is troubling, especially considering their team's examination process, as mentioned by Manager Ashley.

I purchased a coffee machine listed as “New/Other (Open Box)”, but what I received was clearly used and physically broken – the water tank was cracked and unusable. Nowhere in the listing or photos was it mentioned that the item was used or damaged. If it had been labeled as “Used,” I never would have placed a bid. I contacted customer service and was told they would “check with the team,” but it’s been over four days with no update or resolution. I’ve now had to file a chargeback with my bank due to the lack of response and the misleading nature of the listing. This is a clear case of false advertising. Avoid slibuy.com if you value your money and time.

I won an item and never received the item. They refuse to issue me a refund because it was out of their hands. I have brought many items from them and if something goes wrong you nearly have to beg for help. They will give you the runaround as long as they can. I understand fully that it is a returns auction and items are as is but never receiving an item or a refund is just bad customer service. Edit4/15 i gave up on Slibuy contacting me as they said they would and received a refund from PayPal. Not one update from SliBuy