At Sleepwhale, we believe better sleep shouldn't come with compromise. That's why we create melatonin-free sleep solutions designed to help people fall asleep faster, stay asleep longer, and wake up feeling refreshed without next-day grogginess.Our products are formulated using carefully selected ingredients backed by research and manufactured to high quality standards. We focus on helping customers build sustainable sleep habits rather than relying on temporary fixes.
Sleepwhale (sleepwhale.com) has 21 customer reviews on Five Star Index, with an average rating of 4.0 out of 5.
Also known as
sleepwhale.com
Website
sleepwhale.com
Category
Personal Care
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 33% of reviews.
Latest
Most recent review: September 2026.
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Hi Robbin. We've learned over the years troubleshooting with customers that it generally comes down to the right dose. We sent dosing instructions, and we're happy to walk you through it. Please contact support.
KL
Kenny L.
For me
For me, I need 3 full droppers, or 3 ml for it to do anything. So it gets real expensive.
My bottles are all (4) full of clumps that I can not shake out, so the dropper plugs up when trying to fill it .. contacted customer support about it, they said it is normal, but try warming it up and shake the bottle to dissolve the clumps. .
I do not think it works much... will never buy again
.
Response from SleepwhaleJul 3, 2026
Hi Kenny. Each person's endocannabinoid system responds differently to our formula. As effective as we are, we can't control diet, lifestyle, and other factors like pharmaceutical medications. As for the clumps, we're always happy to send a replacement - but for general clarity here, we don't use any synthetic binders to keep it as natural as possible, so it's possible (but rare) for this to happen.
MM
michael M.
SleepWhale has me on automatic…
SleepWhale has me on automatic recurring, monthly subscription and payments. They also doubled the
price. Be very careful when you order because many companies do have you on automatic payment even though you don’t request it. However most don’t double the charge.
Response from SleepwhaleJun 11, 2026
Hi Michael,
We're sorry to hear about your experience.
The introductory offer you selected was part of our subscription program, which is why the first order was provided at a substantial discount. The recurring subscription price and billing schedule are clearly displayed during checkout prior to purchase.
We also take several additional steps to ensure transparency. Immediately after every order, customers receive an email explaining that the purchase includes a subscription, along with instructions on how to manage, skip, pause, or cancel future shipments. Customers are free to make changes to their subscription at any time, including immediately after purchase.
In addition, we send a reminder email three days before each upcoming renewal so customers have advance notice before their next order is processed.
We never want anyone to feel surprised by a renewal, and we're happy to review your account and address any concerns. Please reach out to our support team and we'll be glad to help.
– Sleepwhale Support
KM
Kate M.
This is an scam in which you will be…
This is an scam in which you will be billed monthly for an item you believed to be a one time purchase. This is not disclosed until after you have made payment.
Response from SleepwhaleJun 11, 2026
Hi Kate,
We're sorry to hear about your experience.
The introductory offer you selected was part of our subscription program, which is why the first order was provided at a substantial discount. The recurring subscription price and billing schedule are clearly displayed during checkout prior to purchase.
We also take several additional steps to ensure transparency. Immediately after every order, customers receive an email explaining that the purchase includes a subscription, along with instructions on how to manage, skip, pause, or cancel future shipments. Customers are free to make changes to their subscription at any time, including immediately after purchase.
In addition, we send a reminder email three days before each upcoming renewal so customers have advance notice before their next order is processed.
We never want anyone to feel surprised by a renewal, and we're happy to review your account and address any concerns. Please reach out to our support team and we'll be glad to help.
– Sleepwhale Support
BB
Brent B.
Great customer service
The product helped my sleep only minimally. I'm giving the company 4 stars, however, because of their wonderful customer service. I requested a refund, which they promptly gave me - and it included the shipping I paid. This level of service seems to be getting rarer and rarer these days. Thanks, Sleepwhale!