sleeptest.comOur mission is to eliminate most of the barriers standing between sleep tests and the people who need them. If you think you might have sleep apnea, we can help you get a sleep test so you can know for sure and get the treatment you need.By offering efficient, direct-to-patient sleep testing and diagnosis, we want you to have an optimal experience leading to treatment that improves your health and happiness. We strive to exceed the expectations of patients, doctors, and dentists and create a more efficient and effective method for testing and treating sleep disordered breathing in the United States.
sleeptest.com (sleeptest.com) has 51 customer reviews on Five Star Index, with an average rating of 3.8 out of 5.
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Personal Care · Costa Mesa, California
Excellent
Personal Care · Fountain Valley, California
Excellent
Personal Care · Westlake Village, California
Excellent
Personal Care · Los Angeles, California
Excellent
Showing 7 reviews with 4 stars · Clear filters
David L.
Definitely better than going somewhere else for the sleep study. I like being able to do it while sleeping in my own bed. Waiting for the post consultation and see what my dentist recommends
Response from sleeptest.comNov 19, 2024
David, Thank you so much for taking the time to review your positive experience. We're glad you enjoyed the convenience of completing the study from the comfort of your own bed. Best wishes, The SleepTest.com Team
leon P.
Got to do this at home made it seem like I didn't have to change my schedule in life. The hardest part was the on line that you had to do. It was a ring on my finger that makes it easier.
Response from sleeptest.comFeb 8, 2024
Leon, Thank you for your review of your SleepTest.com testing experience. Being able to test at home is definitely a bonus when it comes to the actual test. Thank you for the feedback regarding scheduling. We want to ensure clear communication with our customers, and will consider your experience for the future. Best wishes, The SleepTest.com Team
Barbara B.
Appreciated the detailed instructions. Also liked to be able to call someone for assistance. Mailing the needed items & brief instructions.
Response from sleeptest.comFeb 8, 2024
Barbara, Thank you for taking the time to leave us a review of your experience. We appreciate hearing that our instructions were helpful, and knowing that you had resources to answer your questions throughout the process. Best wishes, The SleepTest.com Team
Howard W.
The sleep-test was easy to install and not too difficult to put on. Also, my sleep was not impeded by the sleep-test unit.
Response from sleeptest.comMay 8, 2023
Howard, thank you for taking the time to let us know this was easy for you! We love to hear good news like this. It fuels us to keep doing what we do - helping others sleep through the night and live healthy lives.
Ronda K.
I liked that I could do this testing at home, sleeping in my own bed. A little more turnover time would have been welcome. It was a holiday weekend when I was trying to return the device, I had company, and the post office was closed Sunday and Monday, Columbus Day. The "you're late and you might incur a late fee"messages I received before the device arrived back to your facility made me feel uncomfortable, because I was doing the best I could, considering the timing. Reminders are fine, but the messages seemed almost threatening.
Response from sleeptest.comFeb 8, 2024
Ronda, Thank you for taking the time to review your experience with SleepTest.com. We do try to have a quick turn-around to get results to our customers quickly. Thank you for your feedback regarding the holiday weekend. That is something for us to consider, moving forward. Best wishes, The SleepTest.com Team
Myron S.
People were very nice and helpful. The one drawback that I have is the way payments are set up. They charge for the test and then charge for the results. It would make more sense to charge all at once. Who's going to go thru the test, and not want the results?
Response from sleeptest.comFeb 8, 2024
Myron, Thank you for taking the time to leave a review regarding your experience with us. We apologize that it wasn't clear that patients do not need to pay to access their results. Once our patients receive the automated email inviting them to schedule a post-test telemedicine appointment, they can message us from their SleepTest Patient Portal and request that their results and documentation be released to them. We will consider your feedback moving forward. Best wishes, The SleepTest.com Team
Robyn
Kit should include a simple instructions card instead of having to print yourself or scanning a QR code. A better/stronger clip for the pulse oximeter cord. It slips off because it doesn't have a good grip on it. The machine showed red lights several times before I went to sleep the first night. I called customer service the next day, & they explained that could be normal for several reasons. There was no mention of this in the instructions. The second night was smoother due to being aware of the red light instances & familiarity with the equipment.
Response from sleeptest.comFeb 8, 2024
Robyn, Thank you for taking the time to let us know about your experience with your at-home testing procedure. We do strive to ensure that our customers are confident in the process for their test. Thank you for the feedback as we will consider in going forward. Best wishes, The SleepTest.com Team