sleeptest.comReviews of sleeptest.com

I was all set to do this and the time came and the first thing that popped up was a pay screen, which I was having trouble getting to work and finally a second screen popped up demanding to know if I was proceeding. It was a little rude. During our conversation and questions it just became clear to me that they are very money driven. She started throwing policies in my face very blatantly couldn’t have cared less. I just cannot trust these people to have my best interest.

...Get what you pay for. Had a consultation with the Doctor that cost $95 for 10 mins and was told that I could take my time with the sleep test and use it on nights where I feel my best, etc... Then I am immediately hit with emails threatening late fees before I even recieve the sleep test. Return the product in 5 days or incur a mysterious late fee. $5? $100? How much is it? Save the automated customer service response about needing to keep costs down. Just be HONEST about what is involved before the process begins and this wouldn't be a problem. At least let us know you're going to nickle and dime us beforehand, so we can plan accordingly. So insulting to be threatened with nickle and dime charges while attempting to do something for your health. Clown show.

Unrealistic timeframe to do 2 nights of testing accurately and then rush to mail the device back. Beware if you have a demanding schedule. You will get charged a lot of fees for not being able to do the test immediately. Hopefully after all of this it actually works accurately.

My overall experience was ok and could have been a lot better. The device came with little to no instructions. It listed their website and something to scan, however, that was just a YouTube video that the device maker posted/made. While going to sleep, the device was all set up and I followed the instructions from the video but there was an intermittent blinking red light so I was unsure if the device was actually working as the video said any blinking lights mean something is wrong. I lost sleep worrying about this blinking red light and checked it throughout the night so my results might be skewed. I tried calling customer service, but their offices were not open, which makes no sense when their product is being used at night, you'd assume someone would be available. I also found the devices website and read their instructions with no luck. I called again on Monday and they said it is normal for the light to be blinking red, that would have been nice to know!!!! In addition, the initial video meeting lasted about 1 minute. For the 1 minute initial video call (where she should have mentioned the blinking red light is normal) and the reading of the results (which are probably skewed from me stressing/checking the light throughout the night) cost $380. I wouldn't recommend this company based on this information.