SleepPhones® Reviews | Read Customer Reviews of sleepphones.com

SleepPhones® Reviews | Read Customer Reviews of sleepphones.com

SleepPhones® reviews

1,691 approved reviews, newest moderated first

Bobby B.
Dec 11, 2017
Trustworthy company
Fast shipping, quality products, great personal service.
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Rachel
Dec 11, 2017
Snoring Roommate
I got my SleepPhones because my college roommate snores and they work perfectly to cover the sounds! The only problem is that they slide around your head if you move a lot.
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Erica
Dec 11, 2017
I love my SleepPhones
I love my SleepPhones, and have found the company to be very helpful and responsive to problems. My only reservation is that I have just had to order my FOURTH set in as many years -- and I don't think I should have to buy a new set so frequently. On two occasions the problems have been with the sound not getting through after a while, as if the wires were getting worn through or broken, despite the cladding. It should be easier to change them for a new pair. On the third occasion, the wireless variety went AWOL -- but the company kindly and quickly replaced it. Stay tuned for an update on how this second wireless set does. I only hope SleepPhones ships overseas before too long! While the wired version IS now available in Europe through resellers, I'd much rather purchase direct, and benefit from a warranty.
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JC
Dec 11, 2017
Love the product but the first one I …
Love the product but the first one I purchased stopped working shortly after 1 year. I recently purchased a replacement module that stopped accepting a charge after a week. Hopefully I have better luck with the next module they send me.
Response from SleepPhones®Dec 11, 2017
Dear JC, Our sincerest apologies for the difficulty you experienced with your SleepPhones®! With headphones that are worn for many hours a night, durability is crucial. We are constantly making updates and improvements to our products not only to suit the needs of our customers but also to keep up with the progression of technology. OurProduct Design Team is continually researching how we can improve the quality of our products through technological advancements. As a growing company we continue to strive for improvements in this area because we know many of our customers rely on the products on a nightly basis to provide adequate sleep. Please know that we do offer a one year warranty on all our products. Any warranty claim also restarts your one year warranty period. We love our customers and want everyone to have a positive experience while using our product! Please contact our customer support team via email ([email protected]) or phone (1-877-838-4790, Monday through Friday, 8am - 5pm EST) and we would be more than happy to assist you with any further questions or concerns you may have!
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Marcos R C.
Dec 11, 2017
The exchange process can be greatly …
The exchange process can be greatly improved
Response from SleepPhones®Dec 11, 2017
Dear Marcos, Thank you for your input! We are continuously striving to improve our products and we will pass along your feedback to the appropriate department. We love our customers and want everyone to have a positive experience while using our product! Please contact our customer support team via email ([email protected]) or phone (1-877-838-4790, Monday through Friday, 8am - 5pm EST) and we would be more than happy to assist you with any further questions or concerns you may have!
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SuzSan
Dec 11, 2017
Great for Sleeping
My daughter loves to wear these in her dorm while she goes to bed. They’re comfortable and have no cord to get tangled as she moves around. They’ve helped her get a good night’s sleep.
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Thomas M.
Dec 10, 2017
We ordered extra small but were sent a …
We ordered extra small but were sent a "one size fits all" which is too large for my wife, plus the speakers tend to move around in the head band, in short she does not use it.
Response from SleepPhones®Dec 11, 2017
Dear Thomas, We just emailed you regarding your SleepPhones® order and headband size exchange. We love our customers and want everyone to have a positive experience while using our product! Please contact our customer support team via email ([email protected]) or phone (1-877-838-4790, Monday through Friday, 8am - 5pm EST) and we would be more than happy to assist you with any further questions or concerns you may have!
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Mary H.
Dec 10, 2017
Best headphones
These are perfect for listening to music, podcasts, etc while drifting off to sleep.
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