Mattress WarehouseReviews of sleephappens.com

Needed the delivery men to wait five minutes for us to get a key. They decided to take the mattress and set it out in a snow storm and then leave. Did not help move in apartment or wait. Very poor customer service experience. I don't know if I'd ever buy a mattress from them again or recommend them.

We were told about what a good warren rt was on your product, how hassle free and problems would be handled and how accommodating the company and their personal would be if there was a problem with your product until; when after only two and a half weeks our mattress had two inch sunken areas and was causing me and my wife sore hips and shoulders due to the top matting sinking to a hard stiff area two to three inches deep in the mattress. After a couple calls to the store manager he became very curt on the phone and was almost smart alacky upon each contact with him. Would never buy from your co. again not because of the product but due to the attitude directed towards my wife and myself. The manager even lied about his schedule when I tried to schedule coming back to the store which was a two and a half hr. drive each way for me and I am a medically retired law enforcement officer and traveling that distance is a difficult task for me.

told we were geting box spring got cheap platform deliver hard as a rock went out and brought 3inch mattress sponge cover only whey to sleep on mattress . we live in up scale senior developement and wold tellanyone who asked about your treatment not good //

Got a defect Mattress and the sales person was not friendly at all after I went back to the store to point out the defect. The process of getting a replaced mattress is so confusing and long.

The delivery guys refused to take away my old mattress, would not even carry it down to the trash, which was on their way to their truck. It really spoiled the fun of getting a new mattress because I then had to haul the box spring and mattress downstairs by myself.