SleeperWorld's Most Comfortable EarbudsTiny earbud housing made entirely of uni-body silicone conforms to the shape of your ear canal, reducing the stress points making it the most comfortable earbuds for prolonged use.
Sleeper (sleeperbuds.com) has 284 customer reviews on Five Star Index, with an average rating of 3.8 out of 5.
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Burnside B.
These won’t connect to my devices.
Response from SleeperFeb 4, 2021
Hi Beth, Thank you for your feedback. Kindly reach out to us via [email protected]. We would like to help you out with the pairing process. Kind regards, Josh Customer Service
Arnold G.
I was expecting a set of ear buds that would be able to reduce or eliminate sound in bed. I didn’t think the unit would be required to connect to a external device.
Response from SleeperJan 30, 2021
Hello Arnold, We're sorry to hear about the misunderstood expectation for our Sleeper Wireless! Sleeper Wireless is wireless earbuds specifically shaped and tuned to be comfortable during sleep and relaxation use. To listen to music or ASMR sound, the earbuds do need bluetooth connection to a device. Please know that your order is still eligible for return. Kindly find more information via following link: https://sleeperbuds.com/pages/returns we can also guide you through the return for refund process as well. Kindly reach out to us via email at [email protected]. Thank you, Jane from Sleeper
Heather L.
I was unaware that there is no volume control on these earbuds.
Response from SleeperJan 22, 2021
Hi Heather, Thank you for your feedback. We designed the Sleeper Earbuds with no volume control to prevent any accidental volume changes throughout sleep/relaxation use. As customer satisfaction is very important to us. we do offer return for refund within 30-days of purchase. Kindly reach out to us via [email protected] for us too start the return and refund process. Kind regards, Sleeper
Aaron Y.
Fast and accurate delivery. The earphones are so small that I couldn't tell they were in my ears. For the first time I woke up without them falling out. They sound accurate with a wide Soundstage. Very impressed.
Response from SleeperJan 22, 2021
Hello Aaron, Thank you for the review! If you ever run into any other questions or concerns, please don't hesitate to reach out to us at [email protected]. Kind regards, Sleeper
lina
The product is not as expected. It's noisy. I got the full refund. But return is not as easy as Amazon. I'll have to pay for shipping the product back. I did get the full refund of the product cost.
Response from SleeperJan 13, 2021
Hello Lina, Thank you for your feedback and we really regret hearing your experience. Our return policy is stated on our website with regards to the return and refund. But we sincerely appreciate your feedback. Rest assured that we are continuously developing our services. If you ever run into any other questions or concerns, please don't hesitate to reach out to us at [email protected]. Kind regards, Sleeper
Haley N.
I never received them, a reply, or a refund.
Response from SleeperJan 4, 2021
Hi Haley, As per checking with USPS, your order is already delivered to your address last December 19, 2020. For your reference below is the link of the USPS Tracking of your order: https://tools.usps.com/go/TrackConfirmAction.action?tLabels=9400111899220000113946 Please reach out to us at [email protected] so that we may assist you with your order. Thanks, Josh Customer Service ---------------------------------------------------------------------------------------------------------------- EDIT: Dear Haley, We see that your package was delivered successfully. Unfortunately, this issue, wasn't under our control as USPS had a major delay due to COVID. Thanks for your understanding. Best, Josh Customer Service
Matt W.
My package never arrived and after at least five requests for a refund I have been ignored. I’ve been given no date when my package will arrive and been given no communication on my refund. I will never shop here again
Response from SleeperDec 30, 2020
Hello Matt, As replied by email we are seening a lot of delay due to COVID and USPS delay on the delivery. We hope you could be patience as all the other customers are facing the same issue. As now we are seeing the parcels being delivered to all the customers. Thanks, Josh Customer Service ------------------------------------------------------------------------------------------------------------- EDIT: Dear Matt, We see that your package was delivered successfully. Unfortunately, this issue, wasn't under our control as USPS had a major delay due to COVID. Thanks for your understanding. Best, Josh Customer Service
DJG
Love the sleepers, but though I'm a back sleeper I sometimes turn on my side where I found them uncomfortable. While sleeping on my back-they're great.
Response from SleeperDec 30, 2020
Hello DJG, Thank you for the review! If you ever run into any other questions or concerns, please don't hesitate to reach out to us at [email protected]. Kind regards, Sleeper
