Dan H.
Return customer
I've purchased a lot of earbuds from ADV audio. I've received great customer service.
Response from SleeperJul 26, 2021
Thanks, Dan!! Best, Jessica Customer Service

World's Most Comfortable EarbudsTiny earbud housing made entirely of uni-body silicone conforms to the shape of your ear canal, reducing the stress points making it the most comfortable earbuds for prolonged use.
Sleeper (sleeperbuds.com) has 284 customer reviews on Five Star Index, with an average rating of 3.8 out of 5.
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Dan H.
I've purchased a lot of earbuds from ADV audio. I've received great customer service.
Response from SleeperJul 26, 2021
Thanks, Dan!! Best, Jessica Customer Service
Gina B.
Really helps when hubby is snoring
Response from SleeperJul 19, 2021
Hi Gina, Thanks for leaving your experience here. Best, Josh Customer Service
Victoria G.
Great improvement over my last ear buds. They occasionally slip out when I turn over while sleeping, but way less than my old pair did.
Response from SleeperJul 19, 2021
Hi Victoria, We love your honest opinion. Thanks for sharing. Best, Josh Customer Service
Sarah K.
Not comfortable at all to sleep with. Itchy and too firm in the center--if you sleep on your side, it's very uncomfortable. I tried multiple nights and ended up ripping them out within a couple of hours.
Response from SleeperJun 25, 2021
Hello Sarah, We regret to hear that Dream U does not fit your ears well! While it is designed to fit most ears, it may be possible that our earplug shape does not fit your ears well. Please get in touch with our team at [email protected] so that we can assist you with the return process. Kind regards, Jane from customer serivces Sleeper
Sleepy K.
Im a light sleeper and I have a loud snoring husband. Im always on the lookout to solutions that can improve my sleep quality (and save my marriage) but its actually quite hard for me, I have tiny ears and everything ends up hurting. I was very skeptical about these, I assumed they will hurt my ears or will not do a decent job of blocking out external sound. Im happy to admit that I was wrong! They do a pretty good job of blocking out external sound. They dont hurt my tiny ears. They work! I can now fall asleep (on my side!!!) listening to relaxing sounds, meditations and sleep stories and not my husband's obnoxious loud snoring (bless him). What's not amazing? The bluetooth is not super strong, if I leave the room it starts loosing connectivity. If I move around I can kind of hear the cord if its touched. Battery life - I usually charge it every day so I have a night filled with nice zen sounds. Are all these deal breakers? Not sure, def not for me! And for that price? Im a happy camper!
Response from SleeperJun 28, 2021
Hi Kate, Thanks for your review. We will make sure to pass your feedback to our engineer. Best, Josh Customer Service
Sillyweasel
Product shipped quickly and with no damage. Ear buds are soft as advertised. Not perfectly comfortable, but I have very sensitive ear canals and I have been able to fall asleep with them in every time ive used them
Response from SleeperMay 24, 2021
Hello! Thanks for your honest review, we appreciate it, and we strive to make our products even better. Thanks, Josh Customer Service
Kristin
There is a flashing light on the earbuds by the volume control that is very disruptive in a dark room, especially near your face. I wrote customer service about it, messaged them on FB, AND commented on their fb ad and no one ever replied to any of the three requests for service.At that point I painted over it with black nail polish and you can STILL see it in a dark room. Also, make sure you charge these every day because when the battery is low it yells BATTERY LOW in your ear. woke me right up. the ear buds themselves aren't great sizewise if you have smaller ear canals or a small head. they are harder than the earbuds I was previously using to sleep. (maxrock pink corded) for a product marketed as a sleep product, the flashing light and the battery low are both issues that make these a pass for me. the lack of customer service isn't good either.
Response from SleeperMay 18, 2021
Hi Kristin, We're very sorry to hear about your experience! We are very sorry that we missed your comment on Facebook at the time you have voiced your concern, we will do better to aid our customers in timely manner. We have responded back to your email on May 3rd, but in case it was missed or in the case that it was sent to a spam folder, our team will reach out to you again today. Please lookout for our email coming from [email protected]. The LED light blinks to indicate that the power is on, and unfortunately there is no way to disable it currently. We have forwarded your experience regarding the light as well as the Battery Low indication to our development team, so that we can improve upon our future development and production. In the meanwhile, if the light is too bothersome at night, please try to either put a small piece of electrical tape over it, or take a sharpie to mask the LED light. Alternatively, please note that we also provide 30-day return for refund services, if that is a better solution for you a this time. Thank you again for your time, Jane Customer Services
Kitsuda N.
I gave 4 stars because my ears are small, I can't keep them in my ears for too long, so when I do sleep with them in, I wake up sometime during the night to have to take them out. Other than that they're great, the sound quality is perfect, and the ear buds are comfortable at the start, but not comfortable long enough to keep them in my ears.
Response from SleeperMay 18, 2021
Hello Kitsuda, Thank you for your feedback. We have forwarded your experience with regards to the size to our development team to note for future developments and improvements. In the meanwhile, please don't hesitate to reach out to us with any questions at [email protected] Kind regards, Jane Customer Services