Jan
Sleep Direct was very helpful and even…
Sleep Direct was very helpful and even contacted me to make sure that I was ordering what I thought I was ordering. Thank you!

At Sleep Direct our mission is to bring you the newest and best selection of CPAP machines, masks and equipment on the market. We strive to deliver you the best products available for sleep issues at the most cost effective prices, not limited by insurance barriers.
SleepDirect.com (sleepdirect.com) has 1,736 customer reviews on Five Star Index, with an average rating of 4.8 out of 5.
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1,736 approved reviews, newest moderated first
Jan
Sleep Direct was very helpful and even contacted me to make sure that I was ordering what I thought I was ordering. Thank you!
Stephen M.
excellent service
Louis A.
Easy to find what I was looking for
David E H.
Beats washing the cpap
kevin T.
I purchased a SoClean unit on the internet. The price was good, there was an offer for a free adapter, so I accepted that and purchased another adapter for my wife's machine which is different from mine. The unit arrived and 1 adapter, which they charged me for. I called and advised that I would dispute the credit card payment if the free adapter wasn't sent. They offered to do so. It arrived approx 5 days later. I then noticed my credit card was charged over $6.00 for shipping. I considered disputing it, as they made a purchase WITHOUT my approval. I have not done so, and don't want to take the time to do so. I thought this rating was more important to do. I know shipping items cost money. Had they sent it with the original purchase, there would not have been a charge, or at least very minimal. The product is good, the price was good, but the unauthorized payment from my account is unacceptable. Because of this, I would not recommend this company because of their tactics. I am in business and would not think of doing what they did to my customers, who I hope will come back again and again. Wow, as I read on, they expect you to agree to a book full of terms to do this review!!!
Response from SleepDirect.comDec 20, 2018
Hi Kevin - I am very sorry about this. I can tell you this in not how these issues are normally handled . Our General Manager has sent you an email and would like to speak to you about how we can make this right. We hope you allow us that opportunity. Thank you. Greg
Jean B.
Very satisfied doing business with this company
larry
After placing my order I received the Soclean within five days. Have not used this yet. Based on the e-mails from SleepDriect I feel that ordering through you gives me the support needed now and in the future.
Glenda T.
Loved this pillow. I had been skeptical to try it. My son was here and I let him try the pillow and he bought one too. I'm sold on them.